Head of Cigars

Posted Yesterday
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London, England, GBR
In-Office
Senior level
Real Estate • Travel • Hospitality
The Role
Lead development and daily management of the cigar program, curate a world-class humidor selection, manage suppliers and inventory, ensure optimal storage and compliance, deliver personalised guest recommendations and pairings, host tastings, train staff, and maintain a refined, discreet luxury service.
Summary Generated by Built In
Company Description

Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.

Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.

For more information: auberge.com/cambridgehouse/

Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge

Job Description

As Head of Cigars at Cambridge House, you will be responsible for the creation, development and daily management of our cigar offering. You will bring deep expertise, refined taste and a thoughtful, guest-focused approach, ensuring every interaction feels personal, knowledgeable and deliberate. Working with the wider team, you will establish Cambridge House as a destination for cigar connoisseurs and those discovering cigars for the first time. This is a rare opportunity to curate an exceptional programme within an environment built on respect, attention to detail and genuine warmth between team members.

Key Responsibilities:

  • Build trusted relationships with suppliers and distributors, sourcing exclusive and quality cigars, positioning Cambridge House as a destination for cigar discovery and exploration.

  • Curate and maintain a world-class cigar collection by building a balanced and considered portfolio that honours established cigar houses while introducing distinctive producers. Regularly refine the selection to reflect availability, seasonality and guest preference.

  • Oversee the management and condition of the humidor, ensuring optimal storage and presentation at all times. Maintain precise control of humidity and temperature, ensuring every cigar is kept in perfect condition while presenting the humidor as an elegant and inviting focal point.

  • Provide expert, intuitive guidance to guests, tailoring recommendations to individual preferences and occasions. Engage guests with confidence, warmth and discretion.

  • Collaborate with team members such as the Beverage Director, to create thoughtful cigar pairings to deliver and host tailored experiences and tastings that feel personal, engaging and well considered.

  • Lead the cigar service on a daily basis, setting the tone for a refined yet welcoming atmosphere.

  • Oversee daily operations with a calm, attentive approach, ensuring a consistently polished and comfortable guest experience.

  • Train and guide team members in cigar knowledge and service standards, ensuring confidence and consistency. 

  • Ensure all regulatory and compliance standards are met with care and diligence relating to cigar storage and service with accuracy and attention to detail.  

Qualifications

  • Cigar qualifications, such as MoHC, are highly desired.

  • Proven experience in a senior cigar-focused role within a luxury hotel, private members’ club or specialist environment.

  • Deep knowledge of cigar origins, production methods, ageing, storage and service.

  • A refined understanding of luxury service, with an emphasis on discretion and personalisation.

  • Strong commercial awareness, with experience managing inventory and supplier relationships.

  • Confident communicator, able to engage a diverse and international clientele with ease.

  • A calm, considered presence, with exceptional attention to detail.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Skills Required

  • Proven experience in a senior cigar-focused role within a luxury hotel, private members' club or specialist environment
  • Deep knowledge of cigar origins, production methods, ageing, storage and service
  • Cigar qualifications (e.g., MoHC)
  • Experience managing cigar inventory and supplier relationships
  • Experience maintaining and managing a humidor (humidity and temperature control)
  • Ability to provide personalised recommendations, host tastings and create cigar-beverage pairings
  • Experience training and guiding team members in cigar knowledge and service standards
  • Knowledge of regulatory and compliance standards relating to cigar storage and service
  • Refined understanding of luxury service with emphasis on discretion and personalisation
  • Confident communication skills to engage diverse, international clientele
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The Company
1,100 Employees
Year Founded: 1998

What We Do

Auberge Collection is a portfolio of extraordinary hotels, resorts, safaris, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. Spanning three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

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