Head of Business Technology & AI Platform

Posted 9 Days Ago
Be an Early Applicant
3 Locations
Hybrid
272-340 Annually
Senior level
Cloud • Information Technology • Internet of Things • Productivity • Software
Miro is a global company on a mission to change the way the world innovates.
The Role
Lead the transformation of Miro's operating systems, embedding engineering teams in business functions to drive AI integration and automation.
Summary Generated by Built In
About the Team
Business Technology at Miro is an organization of engineers, product managers, architects, and analysts who own the systems behind every business function. Today the team delivers end-to-end business process automation across GTM and corporate operations. Where we're headed is different: we are restructuring around a forward-deployed model – embedding squads directly inside the functions they serve so they can be proactive builders who see the problem up close and ship the solution in context. You will lead that transformation.
 
About the Role
We are looking for a builder — someone who sees a messy, high-stakes systems landscape and gets excited about redesigning it from the ground up. This role owns the operating systems that power how Miro goes to market and how Miro runs as a company. You will lead a combined engineering, product management, and program management organization spanning GTM Systems & Technology and Company OS & Technology.
The model is forward-deployed engineering. Your teams won't build from a distance—they will embed directly inside GTM and corporate functions, learn the workflows firsthand, and automate them in context. The goal is not to hand off requirements to a backlog. It's to put engineers close enough to the work that they can see what to build next before anyone writes a ticket.
Miro is becoming an AI-first company. This role is at the center of that transformation. You will make the tooling, architecture, and platform decisions that determine how fast we can embed AI into every workflow — from revenue operations to internal productivity. If you believe the best operating systems are products, not projects, this is your job.

Why this matters:
The person in this role will shape how 1,800+ Mironeers work every day and how our GTM engine operates at scale. The decisions you make here compound — the right architecture, the right AI bets, the right team culture will accelerate everything Miro does. This is not a maintenance role. This is a build-from-scratch, move-fast, high-autonomy leadership position.
What you’ll do
  • GTM Systems & Technology. The full stack behind Sales & Success, Marketing Operations, and Revenue Architecture—Salesforce, Marketo, data pipelines, and the AI-powered GTM copilot we are building in-house
  • Company OS & Technology. The internal operating system that connects every Mironeer to the tools, agents, and knowledge they need — including our Claude-based agent platform, identity systems, and enterprise tooling (Workday, Slack, etc.)
  • AI enablement. You own the tooling decisions that determine whether Miro ships AI internally at startup speed or enterprise speed. We want startup speed
  • Team. A combined organization of 45 engineers, product managers, and program managers across both pillars — structured as forward-deployed squads embedded in GTM and corporate functions
What you’ll need
  • Technical depth and product sense — you can go deep on architecture decisions and come back up to frame them as product strategy
  • A builder who inspires. You have shipped systems that teams talk about years later. You can paint a picture of what "great" looks like and pull people toward it
  • Experience running a forward-deployed or embedded engineering model — you know how to place engineers inside business functions, maintain engineering quality without central gravity, and rotate teams across domains without losing context
  • Change leadership at scale. You have led organizations through significant transformation — new tooling, new processes, new ways of working — and you brought people with you
  • Experience leading 40–50+ people across engineering, product, and program management
  • A bias toward action. We are moving fast and need someone who makes decisions with 70% of the information and iterates
  • Deep conviction that AI changes everything about how internal systems should be designed and operated
What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-BC3

The reasonably estimated salary range is specific to San Francisco and may not be applicable to other locations. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience. The range for this role is:

San Francisco salary range
$272$340 USD

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience. The range for this role is:

New York salary range
$264$330 USD
About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

  • Youtube: https://www.youtube.com/@lifeatmiro
  • Blog: https://miro.com/careers/life-at-miro/all/
  • Instagram: https://www.instagram.com/mirohq/

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

Skills Required

  • Experience running a forward-deployed or embedded engineering model
  • Experience leading 40-50+ people across engineering, product, and program management
  • Deep conviction that AI changes everything about internal systems
  • Experience leading organizations through significant transformation
  • Technical depth and product sense
  • Ability to inspire and build teams that deliver impactful systems
  • Bias toward action in fast-paced environments

Miro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Miro and has not been reviewed or approved by Miro.

  • Wellbeing & Lifestyle Benefits Wellbeing support is reinforced through free daily catered meals and breakfast twice per week, alongside wellness and home-office stipend elements. Learning and development stipends and online course subscriptions also add to the overall value of rewards beyond cash compensation.
  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision with strong employer premium support in the US and similar subsidies elsewhere. Mental health support and fertility benefits are also included, broadening the health-related value of the package.
  • Equity Value & Accessibility Equity is positioned as a meaningful part of total rewards, with competitive RSUs and the potential for high perceived upside tied to the company’s valuation trajectory. This equity component is repeatedly framed as a key differentiator of the overall compensation package.

Miro Insights

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The Company
HQ: San Franciso, CA
2,500 Employees
Year Founded: 2011

What We Do

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world. At Miro, we are a team of nearly 1800 dreamers, thinkers, builders, storytellers, and designers from all over the world. That scale is one of our strengths, along with the intentionality behind our values. We champion one another to win the world. We lead with empathy and understanding to keep ourselves humble and our product human. We dream big, aim high, and let our failures inform our future successes. If you want to become a part of our team, keep reading to learn more about who we are and who you can become, with us.

Why Work With Us

We don't joke about our values. Everything we do, from how we hire talent, promote employees, and celebrate our people is informed by our values. Our values shape what we stand for, and what we stand against: - Play as a team to win the world - Focus on impact and make it happen - Learn, grow, and drive change - Practice empathy to gain insight

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