Head of Business Process Excellence (x|f|m)

Posted Yesterday
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Göttingen, Niedersachsen, DEU
In-Office
Expert/Leader
Biotech
The Role
Leads enterprise Business Process Management and process excellence across global functions. Establishes process frameworks, governance, architecture, KPI systems and transformation roadmaps; drives process mining, analytics, Lean and Six Sigma improvements; supports AI, automation and ERP transformations involving SAP and other enterprise platforms. Develops the process excellence team and process-owner community while influencing senior stakeholders to improve productivity, quality, cost, cycle times and customer outcomes.
Summary Generated by Built In
Join our Transformation team as Head of Business Process Excellence and play a key role in enabling effective end-to-end Business Process Management across Sartorius. In this role, you will establish process frameworks, strengthen governance structures and develop capabilities that empower Global Process Owners to continuously improve process performance, efficiency, quality and customer outcomes across the enterprise.
Working closely with business leaders and process owners, you will drive transparency, support process performance improvements and advance major process improvement and transformation initiatives through a consistent and scalable approach. By connecting people, processes, data and technology, you will help strengthen Business Process Management as a key enabler of continuous improvement, productivity, digital transformation and sustainable business value creation. By doing so, you will contribute to better health for more people.
Based in Goettingen with the possibility to work some days in a week remotely.

Grow With Us – Your Responsibilities

  • Define, continuously improve and transform the Sartorius end-to-end Business Process Management landscape, global process architecture and process design standards to create a transparent, user-centric and scalable process landscape
  • Partner with Global Process Owners and business leaders to develop process strategies and transformation roadmaps, translating business priorities and objectives into executable, value-driven process initiatives
  • Develop and evolve the enterprise process performance management system, including KPI frameworks, measurement standards and performance review mechanisms
  • Drive process intelligence capabilities through process mining, performance analytics, benchmarking and process maturity assessments to identify, evaluate and prioritize improvement opportunities
  • Advance AI-enabled process capabilities and support the evolution of business processes through automation, intelligent decision support and digital technologies while ensuring appropriate controls, governance and human oversight
  • Shape major ERP and enterprise platform transformations from an end-to-end business process perspective, leveraging expertise in SAP S/4HANA, global templates, master data concepts and integrations with platforms such as EWM, MES, Salesforce and other enterprise technologies
  • Lead and develop the Business Process Excellence team and strengthen expertise across Sartorius core, management and support processes while fostering the process owner and key-user community through standards, coaching, training and best-practice sharing
  • Drive major enterprise process transformation initiatives through process impact assessments, enterprise process roadmaps and cross-functional governance
  • Foster continuous improvement by combining Lean, Six Sigma, Value Stream Mapping, process redesign and digitalization to identify, prioritize and implement improvement opportunities

What Will Convince Us

  • Master’s degree in Business Administration, Engineering, Information Systems, Economics or a related discipline
  • Significant leadership experience in business process management, process excellence, operational excellence or business transformation within complex international organizations, including leadership of global or cross-functional processes
  • Proven track record of transforming end-to-end processes across functions and geographies, delivering measurable improvements in productivity, cost, quality, cycle times and customer experience
  • Strong expertise in process redesign, continuous improvement, Lean, Six Sigma, Value Stream Mapping, structured problem solving and data-driven process optimization
  • Strong digital and technology acumen, including process mining, automation, workflow technologies and platforms such as SAP Signavio, Celonis or comparable solutions
  • Forward-looking mindset regarding AI and automation, with the ability to identify and scale opportunities for intelligent automation and AI-supported process improvements
  • Experience with process performance management, process governance and ownership models, KPI frameworks, performance analytics and benchmarking
  • Outstanding transformation leadership and stakeholder management capabilities with the ability to challenge established ways of working, influence senior leaders and Global Process Owners, navigate organizational complexity and translate challenges into executable solutions
  • Fluent English, German is an advantage

What We Offer

As a growing global life science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of Benefits:

  • Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers
  • Work Life Balance: Remote options, flextime, flexible work schedules, sabbaticals, Workation
  • Attractive Compensation: Vacation and holiday bonuses including pension benefits and 30 vacation days
  • Making An Impact Right From The Start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
  • Travel Benefits: Company car, car leasing, bike leasing, large free parking garage, good bus connections
  • Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network
  • This position is filled within the Sartorius Corporate Administration GmbH.

We promote diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, age groups, disabilities, and cultural backgrounds.

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • Master's degree in Business Administration, Engineering, Information Systems, Economics, or a related discipline
  • Significant leadership experience in business process management, process excellence, operational excellence, or business transformation within complex international organizations
  • Experience leading global or cross-functional processes
  • Proven track record transforming end-to-end processes across functions and geographies
  • Experience delivering measurable improvements in productivity, cost, quality, cycle times, and customer experience
  • Expertise in process redesign, continuous improvement, Lean, Six Sigma, Value Stream Mapping, structured problem solving, and data-driven optimization
  • Digital and technology expertise including process mining, automation, workflow technologies, and platforms such as SAP Signavio or Celonis
  • Experience with process performance management, process governance, ownership models, KPI frameworks, performance analytics, and benchmarking
  • Experience identifying and scaling AI-supported process improvements and intelligent automation
  • Strong transformation leadership and stakeholder management skills
  • Fluent English
  • German language proficiency

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength — Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support — Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits — Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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