The Head of Business Execution – Lending, will report directly into the COO for Wealth and Matrix report into the Head of Lending for Wealth. It will form part of the COO and Lending leadership team.
Citi Wealth is a leading provider of financial solutions for affluent, high net worth and ultra-high net worth clients around the world. Our Private Bankers, Financial Advisors and Product Specialists act as trusted advisors to many of the world’s most successful and influential individuals and families. We provide global insights informed by deep local knowledge and help deliver the complete financial management strategies that today’s wealth requires. Our comprehensive services are tailored to individuals and families, including entrepreneurs and business owners, single-and multi-family offices, senior corporate executives, next generation/inherited wealth, law firms and attorneys. From investment strategy, to banking, to lending and cash management we are here to support our clients comprehensively. Our goal is to deliver a premier level of service while helping clients preserve, grow and manage their wealth.
Lending is a key product offering within Citi Wealth. Global Lending partners with all three Citi Wealth client segments, Citi Private Bank, Wealth at Work and CitiGold/Citi Private Clients, to provide lending solutions as part of their wider Citi relationship. The types of loans provided include Securities Based Loans, Residential Mortgages, Commercial Real Estate financing, loans against less liquid financial assets along with aircraft, fine art and other personal assets.
The Head of Business Execution – Lending will assist in managing the day-to-day aspects of the business, refining the strategy and value proposition, providing input on re-designing the optimal operating model and implementing a framework and governance model that drives business results successfully and consistently across all global regions. The Business Execution Head coordinates and manages activities such as the tracking of business financials, employee headcount, audits, business continuity, regulatory issues and other administrative needs/ad hoc projects as necessary. This role will manage a small team of professionals. They will also be responsible for end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group. The role will reinforce and support management across the group function, with focus on fostering a culture of controls and accountability. The role will drive medium- to long-term plans, co-ordination and oversight of uplift programs across the Lending product and platform along with assistance to leadership team in executing strategies requiring global coordination and integration across lending products and regions. A solid conceptual/practical grounding and / or experience within private client lending and the products typically offered in these segments is necessary in order to contribute to the commercial objectives of the business, as well as thorough understanding of the strategic direction of the function within both Citi Wealth and the firm more broadly.
Responsibilities:
- Execute against key priorities and strategy for the Lending business across multiple countries/jurisdictions and business divisions
- Ensure strategic goals that guide future growth and development of uplift projects and investments are prioritized and translated into tactical business plans with mechanisms for key measurements in place to monitor progress
- Ensure stakeholder buy-in for strategic initiatives, including key stakeholders across the three client segments
- Partner with leadership team to set goals for Lending and ensure tracking and ROI measuring are in place for all initiatives
- Develops medium- to long-term plans and executes functional strategies requiring coordination and integration across units, both within Wealth and the broader Citi organization
- Lead business routines & program manage strategic initiatives
- Own resource allocation, productivity initiatives and realization of cost efficiency
- Drive culture and people initiatives
- Act as delegate for Lending head when required in certain meetings
- Oversee the design, enhancement, implementation, reporting, and oversight of budgets, financials, operations, human resources and compliance by way of systems, processes, workflows, procedures and the assessment of existing environments and anticipated changes
- Engage in cost management activities as appropriate
- Monitor strict adherence to governance and ensure risks are addressed, setting high standards of professionalism across all functions
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets
- Management responsibilities for a team, including management of people, budgeting and planning, performance evaluation, compensation, hiring, disciplinary actions, etc.
- Has authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on the global Lending team.
- Develop business cases to drive strategic partnership across Wealth that give Citi a competitive advantage with clients
Qualifications:
- 10+ years of relevant experience in financial services
- Strategically minded with track record of execution excellence
- Hands-on orientation with the demonstrated ability to set up internal processes to communicate and resolve issues
- Proven financial acumen, critical thinker with ability to provide an impartial, consultative and solutions-oriented approach
- Comprehensive knowledge of general IT infrastructure, Human Capital Management (HCM) and financial advice-related compliance
- Demonstrated leadership and management abilities with commitment to client and team member experience, goals of practice and productivity
- Demonstrated strategic planning, delegation, financial reporting and budgeting skills
- Consistently detail-oriented, goal-oriented and able to work in a team
- Excellent communication skills required in order to influence a wide range of audiences
- Prior success working in a large, highly-matrix and complex organization; able to set priorities and 'triage' in a fast-paced, dynamic environment
- Technical knowledge, in-depth knowledge of Profit and Loss (P&L) and understanding of end to end business operating systems.
- Customer and client focus; record of achievement in applying a client centric mindset to shape solutions and approaches
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Business Management
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Apr 13, 2025
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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