Head of Business Data & Technology Management
Division: Markets
Reports to: Chief Operating Officer, Markets
Location: London / New York
Role Overview
The Head of Business Data & Technology Management is a senior Markets leadership role responsible for shaping and governing the business's data and technology agenda.
As the primary operational interface between the Markets, Technology and Data organisations, this role will responsible for the integrated agendas of managing the technology demand and delivery lifecycle on behalf of the business, and establishing a robust data plan that supports governance, regulatory obligations, and positioning our data as a strategic asset.
This role can be based in New York or London.
Key Responsibilities
Data Strategy & Governance
- Establish and enhance frameworks for data quality, ownership, lineage, controls, and regulatory readiness.
- Implement internal consistency and accessibility standards for Markets-specific datasets, improving accessibility and scalability.
- Ensure Markets data is structured and governed to support both regulatory requirements and business intelligence.
- Own the Markets response to regulatory data requests, audits, and internal data inquiries.
- Partner with Enterprise Data, Risk, Compliance and other functions to maintain a robust and future AI-ready data environment.
Data Enablement & Business Advisory
- Identify, enhance, and expand Markets data assets by improving existing datasets, uncovering new sources of valuable data, and increasing accessibility and usability across the business.
- Drive the development of metadata, documentation, taxonomies, schemas, and standards that improve discoverability, governance, interoperability, and AI readiness.
- Act as a strategic advisor to Markets leadership on data-related opportunities and challenges, translating business requirements into effective data and technology solutions.
- Support teams responsible for data distribution and commercialisation by serving as a bridge between business stakeholders and Technology, helping shape and deliver the capabilities required for success.
- Serve as Markets' central point of expertise on data strategy and architecture, promoting data reuse, consistency, and scalable solutions across businesses and functions.
Technology Strategy, Roadmaps & Delivery
- Act as the central coordinator for Markets technology demand, consolidating requests across business lines into a single prioritised view.
- Help business leaders define and maintain technology roadmaps aligned to strategic objectives.
- Ensure technology proposals are supported by clear business requirements, benefits, dependencies, and success measures.
- Challenge assumptions, timelines, and resource plans to promote transparency and accountability in our technology requests.
- Serve as the primary business interface to Technology, providing oversight of key delivery commitments, milestones, risks, and escalations.
Leadership & Governance
- Lead the Business Data & Technology Management function.
- Establish governance, reporting, and decision-making frameworks across data and technology initiatives.
- Represent Markets in firmwide technology, data, and governance forums.
- Foster a culture of accountability, collaboration, innovation, and execution excellence.
Qualifications & Experience
- Significant leadership experience within a global Markets or investment banking environment.
- Deep understanding of Markets businesses, products, and operating models.
- Demonstrated experience leading data governance, data quality, and regulatory data initiatives.
- Strong understanding of technology prioritisation, roadmap management, and business engagement.
- Proven ability to influence senior stakeholders across business, technology, data, and control functions.
- Exceptional communication, strategic thinking, and stakeholder management skills.
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Job Family Group: Business Strategy, Management & Administration------------------------------------------------------
Job Family:Business Execution & Administration------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:$250,000.00 - $500,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Significant leadership experience within a global Markets or investment banking environment.
- Deep understanding of Markets businesses, products, and operating models.
- Demonstrated experience leading data governance, data quality, and regulatory data initiatives.
- Strong understanding of technology prioritisation, roadmap management, and business engagement.
- Proven ability to influence senior stakeholders across business, technology, data, and control functions.
- Exceptional communication, strategic thinking, and stakeholder management skills.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
