Head, Business Centre

Reposted 6 Days Ago
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Taman Hi-Tech Kulim, Kampung Padang China, Kulim, Kedah
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Responsible for managing sales, service delivery, and client relationships at the business center, ensuring targets are met and compliance is maintained.
Summary Generated by Built In
Create your future with Affin! ​​You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

1.   SALES MANAGEMENT

  • Ensure new loans are in accordance to targets specified under the BC’s Annual Credit Plan.
  • Review and track performance of the centre’s sales target.
  • Provide guidance and advice to team members in implementing the Bank’s lending strategy.

      SERVICE MANAGEMENT

  • Ensure promptness of credit processing and reviews for accounts under the portfolio.
  • Undertake the monitoring and review activities to ensure loan assets are in line with the Bank’s desired quality.
  • Manage processes to ensure compliance to prescribed level of service standards.

      CLIENT RELATIONSHIP MANAGEMENT

  • Conduct regular visits and meetings with top-end BC customers to enhance banker-customer relationship and service quality.
  • Establish new business relationships and manage existing loans with a view to maximize utilization and reduce NPLs.
  • Implement customer retention strategies and programs.
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The Company
HQ: Kuala Lumpur, Kuala Lumpur
645 Employees
Year Founded: 2014

What We Do

Affin Hwang Investment Bank is a specialist investment banking group based in Malaysia. We deliver financial advice and execution across investment banking and securities to mid- to large-cap corporations, GLCs and wealth creators.

We challenge the norm and find new ways to operate with clients and each other across our core businesses. We hire high-performing talent with a culture to support and enable individuals’ development. Our people come from a variety of backgrounds from the sciences and finance to the humanities and arts. Across these perspectives, we are one team, united by our Core Values of ITEP that are in line with our promise to "Out Think. Out Perform."​ for our clients.

INTEGRITY
"Honest. Trustworthy. Ethical."​
It is how we behave, wherever we are.

TEAMWORK
"Cooperation. Respect. Mutual Understanding."​
We cooperate and collaborate because we truly believe doing so creates the best outcomes.

EXCELLENCE
"Distinction. Quality. Right Attitude."​
What we do, we do at the highest level.

PIONEERING
"Creative. Open. Driven."​
We succeed through creativity and openness to new ideas and ways of work.

We invite you to explore your opportunities here and at www.affinhwang.com/careers.

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