Head of Brand & Communications

Posted 18 Days Ago
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New York, NY
In-Office
160K-200K Annually
Expert/Leader
Information Technology
The Role
The Head of Brand and Communications will drive brand strategy, manage communication programs, oversee a global team, and enhance internal communications.
Summary Generated by Built In

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay is seeking a Head of Brand and Communications, who will be responsible for driving the brand and communications strategy across internal and external audiences.

This role will build programs that reinforce our corporate strategy and brand positioning to attract, engage, and influence key audiences. This role will oversee a global team of brand and communications roles to create, execute, and monitor brand campaigns to amplify Global Relay's innovation and market leadership.

The Head of Brand and Communications will also develop and support internal communication strategies to keep our employees informed and engaged on key business objectives.

Your responsibilities:

  • Manage company brand and reputation through compelling, on-brand communications
  • Establish and drive a multi-channel public relations strategy
  • Develop storytelling and messaging that drives awareness, education, and engagement
  • Assemble and oversee a diversely skilled communications team
  • Develop branding initiatives, internal communications, and external media relations
  • Develop brand voice and maintain brand integrity across all platforms
  • Create and launch press releases and marketing campaigns
  • Track engagement across various platforms and make data-driven decisions
  • Develop and support internal publications such as newsletters, releases, email announcements, etc.
  • Manage a brand and communications budget
  • Manage external agencies as needed

 About you:

  • Broad experience across all facets of brand activation including brand identity, messaging development, campaign design, and media strategy
  • Demonstrated knowledge and proficiency with PR
  • Impeccable copywriting and copy-editing abilities
  • Excellent verbal communication and presentation skills
  • Experience in stakeholder/analyst/community engagement and launches
  • Clear and concise communication with team members and senior management
  • Organizational, planning, and project/campaign management skills with minimal guidance
  • Strong and confident leadership skills
  • Bachelor’s degree in English, Communications, Marketing, or a related discipline
  • MBA or advanced degree in Communications, Marketing, or related field preferred
  • 10+ years communications experience
  • Experience managing digital content
  • Previous experience in B2B, large enterprise software industry and SaaS
  • Proficiency with Microsoft Office (Excel, PowerPoint, Word)

Compensation:

Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching.

For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!

Base salary range
$160,000$200,000 USD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Top Skills

MS Office
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The Company
HQ: Vancouver, BC
964 Employees
Year Founded: 1999

What We Do

Global Relay is a leading provider of compliant electronic communications archiving, messaging, supervision, information governance, and eDiscovery.

Our 20,000+ customers in 90 countries include highly regulated organizations and other corporate firms, including financial services, insurance, technology, energy (oil and gas), legal, government and healthcare.

Global Relay preserves more than 60 data types within a unified, highly-secure cloud repository. Data types include: email, collaboration platforms (e.g. Microsoft Teams, Slack, Zoom), Instant Messaging, Bloomberg®, Refinitiv, social media, text messaging, voice, and trade data.

Global Relay Archive captures and preserves 60+ data types in one highly-secure and scalable repository.

Global Relay Message enables organizations to collaborate both internally and externally, confident that compliance, privacy, and security requirements are being met

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