Head of AI Operations

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer.

We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Why this role is important for us

As the Head of AI Operations, you are the anchor role for AI adoption and enablement within Operations.

This role is instrumental in bridging the gap between cutting edge AI Capability and operational excellence. You will establish the Ops AI Enablement capability, shaping the AI roadmap for Operations, and leading the systematic adoption of AI across operational processes.

The role owns the AI use case pipeline, prioritisation, and value realisation, ensuring AI initiatives are aligned with operational priorities, regulatory requirements, and measurable business outcomes.

This role offers a unique opportunity to shape how AI is adopted, governed, and embedded in Operations from the ground up.

What you will be responsible for

Leadership & team establishment

• Set up and lead the newly established Ops AI Enablement team, including Senior AI Process Specialists and selected technical profiles

• Define ways of working, roles, and collaboration model across Operations, CoE, Data, and technical enablement

• Act as a people leader for the Ops AI Enablement team, fostering effective collaboration, clarity of ownership, and continuous learning

AI enablement setup & roadmap ownership

• Play a key role in setting up the Ops AI Enablement team, including defining ways of working, interfaces to CoE, and collaboration with Operations leadership

• Define and maintain the AI roadmap for Operations, aligned with Ops strategy, priorities, and maturity

AI portfolio ownership & prioritisation

• Own the Ops AI innovation funnel and backlog, including intake, prioritisation, and sequencing of AI initiatives

• Translate operational challenges into clearly scoped AI use cases with defined value hypotheses

• Balance business value, feasibility, and risk when prioritising initiatives

Value tracking and benefits realisation

• Own the benefits tracking framework for Ops AI initiatives: define metrics, measurement methodology, and reporting cadence

• Report AI value outcomes in regular business reviews, ensuring accountability for results across the Operations leadership team

• Proactively flag initiatives that are underperforming and drive corrective action

Adoption, change & stakeholder leadership

• Act as a critical link between complex technical AI possibilities and senior business leadership, providing clarity and actionable insights.

• Act as a key driver of AI adoption in Operations, ensuring AI solutions are embedded into day‑to‑day workflows

• Partner with Business Transformation to support change management, training, and communication

• Serve as the primary interface between Operations leadership, delivery teams, and technical enablement roles

• Champion AI‑enabled ways of working and help build an AI‑ready culture in Operations

What we are looking for:

Experience & background

• 7+ years’ experience in AI service/product ownership, digital transformation, or AI/data enablement roles, or 5+ years with demonstrable AI product delivery at scale

• Demonstrated ability to establish new teams, capabilities, or functions from scratch

• Hands-on experience delivering AI-enabled features, tools, or workflows (e.g. automation, decision support, agent-based solutions, document intelligence)

• Experience working in Operations, Financial Services, or other complex regulated environments, familiarity with compliance and risk frameworks is a strong advantage

Capabilities

• Well-developed ability to translate complex technical topics including AI/ML capabilities and limitations into clear business value

• Solid understanding of AI model lifecycle, data dependencies, human-in-the-loop design, and responsible AI principles

• Experience defining roadmaps, success metrics, and benefit tracking frameworks that hold up in business reviews

• Effective stakeholder management across business, technology, compliance, and governance functions

Personal profile

• Structured, outcome‑oriented, and comfortable making prioritisation trade‑offs

• Motivated by building something new and shaping direction

• Confident operating in regulated environments

• Able to move between strategic framing and hands‑on execution

Benefits

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and work-life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we provide custom paths for professional development to support the direction you want to take. 

For Poland Location 

Compensation ranges are being disclosed at the initial stage of candidate engagement.  

Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career  

Next steps

Please send us your application in English via our career site as soon as possible, we process incoming applications continually.

Please note that only applications sent through our system will be processed.

At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. 

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. 

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

#LI-hybrid