Head of AI Infrastructure & Machine Learning Operations

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Head of AI Infrastructure & Machine Learning Ops

Role Location           Greater Boston Area
Reports To                Chief AI and Data Science Officer

We are seeking an ambitious and visionary Head of AI Infrastructure & Machine Learning Ops to join our leadership team and play a critical role in scaling the infrastructure, tooling, and deployment capabilities for AI and ML systems across the Apex Group. Reporting directly to the Chief AI and Data Science Officer, this is a senior strategic appointment with global scope. The successful candidate will be responsible for building secure, scalable, and compliant platforms to accelerate AI innovation and ensure operational excellence in a highly regulated financial services environment.

Key Responsibilities:

The successful incumbent will initially be responsible for the following, with scope expanding as the function matures:

• Establish a scalable AI runtime environment to support rapid prototyping and early deployment of LLM agents and agentic workflows.
• Design and implement a robust MLOps stack with model versioning, CI/CD pipelines, and automated monitoring for operational resilience.
• Build secure, compliant AI development and deployment architectures while aligning with AI governance framework.
• Collaborate cross-functionally to ensure infrastructure meets the evolving needs.

Required Skills and Qualifications:

• Proven leadership in designing scalable, cloud-native or hybrid AI/ML platforms that support experimentation and secure enterprise deployment.
• Deep expertise in MLOps strategy and execution, including end-to-end pipelines, CI/CD, model versioning, and retraining workflows.
• Hands-on experience with model deployment and runtime management across varied environments (batch, real-time, REST, edge), using tools like MLflow, SageMaker, Databricks, or other equivalent.
• Strong background in monitoring, observability, and incident response — including drift detection, fairness tracking, latency alerts, and recovery protocols.
• Skilled in building secure, compliant AI infrastructure aligned with regulatory standards (e.g., GDPR, EU AI Act).

Preferred Personal Attributes:

• Strategic thinker with strong operational and technical execution capabilities.
• Passionate about responsible AI, platform resilience, and infrastructure innovation.
• Comfortable working in high-ambiguity, fast-paced startup-like environments.
• Collaborative leader with strong interpersonal and communication skills.
• High integrity, accountability, and a commitment to ethical technology adoption.

What you will expose:

• Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation.
• Opportunity to work with a diverse, agile, and global team.
• Exposure to all aspects of the business, cross-jurisdiction.
• A genuinely unique opportunity to be part of an expanding large global business.
• Competitive remuneration in line with skills and experience.
• Training and development opportunities.

We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have five (5) days in office requirement.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy.

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Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.