- Plans, develops, implements and manages sales office and operations to achieve the area target
- Manages, supervises and leads sub-ordinates to achieve overall business budget
- Motivates and enhances the performance of sales teams to maximise local market business opportunities
- Oversees resource management, including capacity planning, productivity, staff discipline and compliance
- Reviews weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met
- Maintains awareness of competitors’ activities and industry best practices
- Ensures cross selling and deep selling (consumers to hold more than one product)
- Approves quality credits as per approving matrix
- Ensures daily operations of designated area are working within TAT
- Attends to LDC and operational issues tactfully and diligently
- Maximises sales office’s profitability and other KPIs set for the Division
- Holds regular meetings with designated area staff to cascade management’s directions, goals and guidelines, etc.
- Maintains good rapport with business associates to ensure service standards on turnaround time for credit application processing and approval are consistently met
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
