Netomi is looking for a strong operator to build and lead the accounting function at a critical stage of scale. This person will own the close, elevate the company from lightweight cash-based processes toward disciplined accrual accounting, improve controls, and create a finance operating backbone that management and investors can trust.
This is not a maintenance role. The right candidate is hands-on, systems-minded, comfortable with ambiguity, and excited to build clean processes in a fast-moving enterprise AI environment.
Responsibilities:
- Own monthly, quarterly, and annual close, including journal entries, reconciliations, financial statement preparation, and close calendar management.
- Lead the transition toward GAAP-like accrual accounting and stronger revenue recognition practices.
- Design and document accounting policies across revenue, accruals, prepaid expenses, commissions, software capitalization, and reserves as needed.
- Partner with Finance, Sales, Legal, and Operations to ensure customer contracts are reflected correctly in invoicing and accounting treatment.
- Build reliable AR, AP, expense reimbursement, and vendor payment workflows with clear controls and approval paths.
- Improve audit readiness, support tax and compliance workstreams, and coordinate with external accountants, auditors, and advisors.
- Evaluate and improve systems, including ERP/accounting stack, spend management tools, and close tooling.
- Hire, coach, and manage future accounting team members over time.
- A predictable monthly close with clear ownership, deadlines, and reconciliations.
- Accrual-based reporting that management and investors can rely on.
- Cleaner revenue accounting and contract-to-invoice workflows with fewer manual workarounds.
- Stronger controls over spend, payments, approvals, and balance sheet integrity.
- A scalable accounting foundation that can support fundraising, diligence, and future audits.
Requirements:
- 8+ years of progressive accounting experience, ideally across a mix of public accounting and high-growth SaaS or enterprise software environments.
- Strong command of U.S. GAAP, monthly close, revenue recognition, and internal controls.
- Experience building or upgrading accounting processes in a company that moved from scrappy to more institutional.
- Comfort working directly with finance leadership, founders, and cross-functional business partners.
- Strong systems orientation; experience with NetSuite, QuickBooks, or comparable ERP tools, plus spend tools such as Ramp, Brex, or Expensify.
- Hands-on mindset with sound judgment and strong attention to detail.
- CPA strongly preferred.
Nice to Have:
- Experience with enterprise contracts, consumption or usage-based pricing, or complex invoicing environments.
- Exposure to AI, software infrastructure, cloud cost allocation, or revenue operations.
- Experience preparing a company for financing, audit, or major diligence processes.
What We Do
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.
