HCM Manager - HRSS

• Lead, mentor, and develop a team of HR technology professionals, fostering an environment of collaboration, accountability, and growth.
• Establish team objectives, monitor performance, and provide ongoing coaching and support.
• Allocate and oversee resources effectively to meet project deadlines and business priorities.
• Collaborate with partners in IT to deliver expected system maintenance and enhancements planning work distribution and sprint scope according to capacity of collective team.
• Develop, maintain and execute the HR technology roadmap in alignment with organizational goals and HR strategy.
• Identify opportunities to enhance HR processes through automation, system integration, and emerging technologies (e.g., AI, analytics, cloud-based platforms).
• Champion change management initiatives to facilitate adoption of new HR technology and foster a culture of innovation.
• Ensure system integrity, security, and data privacy in compliance with legal and regulatory requirements (GDPR, CCPA, etc.).
• Ensure a positive end-user experience through responsive team support and continuous system improvement.
• Promote self-service capabilities and digital literacy among the workforce.

Qualifications

• Bachelor’s degree in HR, Information Systems or equivalent
• 8+ years of experience leading technology teams, preferably HR systems

Desired Skills & Competencies

• Leadership & Influence: Ability to inspire and guide a diverse team, resolve conflicts, and drive organizational change.
• Technical Acumen: Deep knowledge of HR systems architecture, integration, and emerging technologies.
• Strategic Vision: Capacity to anticipate future needs, innovate, and align technology initiatives with business priorities.
• Project Management: Skilled in planning, execution, and delivery of complex projects within scope, budget, and timeline.
• Analytical & Problem-Solving: Aptitude for data analysis, troubleshooting, and creative solution development.
• Communication: Articulate ideas clearly to technical and non-technical audiences, facilitate collaboration, and manage stakeholder expectations.
• Adaptability: Comfortable with ambiguity, shifting priorities, and evolving technology landscapes.
• Ethics & Integrity: Uphold confidentiality, respect diverse perspectives, and promote ethical use of technology.