HBG - Team Manager

Posted 9 Days Ago
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02762, Plainville, MA, USA
In-Office
Entry level
Professional Services • Consulting • Financial Services • Automation
The Role
Support the General Manager in daily cafe operations, lead and develop front-line team members, ensure excellent guest service and food safety, help manage budgets and costs, and maintain compliance with company policies and cleanliness standards.
Summary Generated by Built In

Lead with Purpose at Howley Bread Group (HBG) – Where Warmth Meets Opportunity!

At HBG, we’re more than just a Panera Bread bakery-café; we’re a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you’ll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience.

Why You’ll Love This Role:

  • As the Team Manager, you’ll work closely with your General Manager, playing a critical role in leading the team and managing the café’s day-to-day operations.
  • Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best.
  • Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality.
  • Build your leadership skills through hands-on experience, preparing you for future opportunities within the company.

Key Responsibilities:

  • Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently.
  • Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
  • Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
  • Financial Management: Support the General Manager in managing budgets and controlling costs.
  • Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.

Why Howley Bread Group?

  • Path To Advancement: At HBG, we’re committed to promoting from within. As a Team Manager, you’ll have the opportunity to develop your leadership skills and advance within the company.
  • Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
  • Community: We value our communities and strive to give back in a meaningful way.
  • Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
  • Retirement Plan: After 1 year, you are eligible to participate in the company’s plan, upon reaching 21 years of age.
  • Vacation: After 90 days of employment, you are eligible for paid vacation.

What We’re Looking For:

  • Must be at least 18 years old.
  • Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred.
  • Ability to pass a background check.
  • This role requires full-time (40) flexible hours, including nights & weekends.
  • While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.

Ready to Lead and Grow with Us?

If you’re ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!

Skills Required

  • Must be at least 18 years old
  • Ability to pass a background check
  • Full-time availability (40 hours), including nights and weekends
  • Regularly required to stand, sit, talk and hear in a loud environment
  • Previous supervisory or management experience in retail, hospitality, or food service
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The Company

What We Do

Howley & Company is a boutique back-office management firm that specializes in building and running automated back-office systems for multi-location operators, franchise groups, and growing brands. They provide an integrated solution combining operational infrastructure, financial operations—including full-service accounting and payroll—and real-time data reporting. Their mission is to help businesses scale efficiently by automating the complexity of multi-unit operational infrastructure.

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