Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Make your mark at one of the biggest names in payments. We’re looking for a QA Hardware & Device Test Engineer to join our ever-evolving Genius Quality Engineering Team and help shape the future of global commerce. In this role, you’ll play a critical part in ensuring the reliability, performance and readiness of the payment devices that power seamless transactions for businesses and consumers around the world. Working at the intersection of hardware, software and payment technology, you’ll drive the validation and onboarding of innovative payment solutions, influence product quality from concept to release and help deliver exceptional client experiences. This is an opportunity to work with cutting-edge payment technologies, collaborate with global teams and make a measurable impact on the products that support Global Payments’ mission to enable commerce anytime, anywhere.
What you'll own- Drive the successful validation and certification of payment devices and peripherals, ensuring reliable, secure and high-performing solutions that support business growth and exceptional client experiences.
- Lead the onboarding and readiness of new hardware platforms, accelerating time-to-market and enabling quality engineering teams to efficiently test and launch innovative payment solutions.
- Identify, diagnose and resolve complex device, firmware, software and connectivity issues, improving product stability, reducing operational risk and enhancing overall solution quality.
- Build and maintain comprehensive device testing strategies and coverage, ensuring hardware compatibility, performance and reliability across a diverse payment ecosystem.
- Influence continuous improvement across hardware quality processes, collaborating with cross-functional teams to increase testing effectiveness, improve operational efficiency and drive innovation.
- 3+ years of experience in quality assurance, hardware testing, device management, technical support or a related technical field with demonstrated success delivering high-quality solutions.
- Hands-on experience testing and troubleshooting payment devices, point-of-sale (POS) systems, mobile devices or related hardware, with a strong focus on quality and reliability.
- Strong knowledge of quality assurance methodologies, defect management and test planning, with the ability to identify risks and drive effective outcomes.
- Working knowledge of networking concepts, including Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet and Wi-Fi, with the ability to diagnose connectivity-related issues.
- A proactive and collaborative mindset, with strong communication, problem-solving and organizational skills and the ability to influence outcomes across cross-functional teams.
- Experience with PAX, Ingenico, Castles, Verifone or similar payment terminals;
- Knowledge of EMV, contactless/NFC and payment processing concepts;
- Experience with firmware updates, device certification and hardware validation;
- Experience with POS, restaurant, retail or kiosk environments;
- Experience working with payment terminal platforms such as PAX, Ingenico, Castles or Verifone.
- Knowledge of EMV, contactless/Near Field Communication (NFC) and payment processing technologies.
- Experience with hardware automation, certification testing, firmware validation, Python scripting or tools such as Jira, qTest and GitHub.
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
Skills Required
- 3+ years of experience in quality assurance, hardware testing, device management, technical support, or a related technical field
- Hands-on experience testing and troubleshooting payment devices, POS systems, mobile devices, or related hardware
- Knowledge of quality assurance methodologies, defect management, and test planning
- Working knowledge of TCP/IP, Ethernet, and Wi-Fi networking concepts
- Strong communication, problem-solving, organizational, collaborative, and influencing skills
- Experience with PAX, Ingenico, Castles, Verifone, or similar payment terminals
- Knowledge of EMV, contactless/NFC, and payment processing concepts
- Experience with firmware updates, device certification, and hardware validation
- Experience with POS, restaurant, retail, or kiosk environments
- Experience with hardware automation, certification testing, firmware validation, Python scripting, Jira, qTest, or GitHub
Global Payments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.
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Healthcare Strength — Health coverage is broadly presented as comprehensive, including medical, dental, vision, and wellbeing resources such as EAP and wellness initiatives. Coverage breadth is consistently positioned as a strong element of the overall package.
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Retirement Support — Retirement offerings feature a competitive 401(k) match with immediate vesting noted in some regions, alongside other long‑term savings options. These elements are emphasized as adding meaningful long‑term financial value.
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Leave & Time Off Breadth — Paid time off, regional holidays, and volunteer service days are standard, with paid parental and caregiver leave also referenced. This structure supports work‑life balance, even as specifics vary by location.
Global Payments Insights
What We Do
Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.
