Hardware Support Specialist

Posted 16 Hours Ago
Be an Early Applicant
Hiring Remotely in Kenya
Remote
Junior
Fintech • Software • Financial Services
The Role
Provides hardware and peripheral support, operating system assistance, mass deployment, cloning, SCCM, patch management, network services, internetworking, Active Directory, messaging and collaboration, and database management support. Requires a bachelor’s degree in IT or related sciences, approximately two years of relevant experience, and technical certifications such as CompTIA A+ or MCSE. Project management certification is advantageous.
Summary Generated by Built In

The Person

For the above position, the successful applicant should have the following:

Bachelor's degree in IT or related sciences.

Professional qualification/certification in project management is an added advantage

Professional qualification/certification in MCSE, CompTIA A+.

2 years’ work experience in the same or related role, with at least: -

2 years’ experience/Knowledge of end user hardware and related peripherals.

1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)

2 years’ experience or knowledge in Operating systems (windows, Unix)

1-year experience in Network Services and protocols

1-year experience in Internetworking Technology.

1-year experience in Active Directory Domain Services

1-year experience in Messaging and Collaboration is desired.

1-year experience in Database management systems is desired. 

Skills Required

  • Bachelor's degree in IT or a related science field
  • Two years of work experience in the same or a related role
  • Two years of experience or knowledge supporting end-user hardware and related peripherals
  • One year of experience or knowledge with mass deployment and support solutions, including cloning, SCCM, and patch management
  • Two years of experience or knowledge with Windows and Unix operating systems
  • One year of experience in network services and protocols
  • One year of experience in internetworking technology
  • One year of experience in Active Directory Domain Services
  • One year of experience in messaging and collaboration
  • One year of experience in database management systems
  • Professional qualification or certification in MCSE or CompTIA A+
  • Professional qualification or certification in project management
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The Company
HQ: Nairobi, Kenya
6,751 Employees
Year Founded: 1896

What We Do

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.

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