Hardware Support Engineer

Posted 14 Days Ago
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Santa Clara, CA, USA
In-Office
80K-120K Annually
Senior level
Cloud • Software • Analytics
The Role
The Hardware Support Engineer will manage systems from manufacturing, perform debugging, support engineering teams, troubleshoot and repair hardware, and organize logistics for system delivery.
Summary Generated by Built In
Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We  believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You’ll Work With
Working closely with cross-functional teams including software, product management, and manufacturing, our engineers innovate on system architectures, high-speed PCB designs, and signal integrity to deliver state-of-the-art products that drive network performance and reliability.

What You’ll Do

  • Manage and organize incoming systems from manufacturing, including check-in, labeling, inventory tracking, distributing the units 
  • Check hardware units in and out to engineering teams while maintaining accurate documentation and asset records. 
  • Support system-level debugging activities in a hardware lab environment. 
  • Assist engineering teams with hardware setup, configuration, and testing systems. 
  • Troubleshoot and repair mechanical, electrical, and functional testing of systems. 
  • Coordinate shipments, returns, and storage of hardware units with external logistics partners. 
  • Ensure all systems are ready and aligned with distribution schedule to engineering. 

Qualifications

Qualifications

Associate (2-year) college degree or a minimum of 5 years of experience as a Hardware Support position or in a comparable hardware role. 

  • Demonstrate ability to debug, test systems and in a hands-on data base tracking 
  • Experience troubleshooting and repairing mechanical, electrical, and utility systems 
  • Knowledge of networking and electronics. 
  • Proven experience supporting engineering teams with equipment setup, configuration, and FVT testing. 
  • Experience collaborating with teams and cross functional with Engineering groups. 
  • Strong organizational skills with attention to details.

Compensation Information:

The new hire base pay for this role has a salary range of $80,000 to $120,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.

Additional Information

Arista Networks is an equal opportunity employer.  Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.  All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Associate degree or minimum of 5 years of experience in a Hardware Support position
  • Ability to debug and test systems
  • Experience troubleshooting mechanical and electrical systems
  • Knowledge of networking and electronics
  • Experience with engineering setups and FVT testing
  • Strong organizational skills

Arista Networks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arista Networks and has not been reviewed or approved by Arista Networks.

  • Leave & Time Off Breadth Time away is positioned as generous, including unlimited PTO, paid holidays, and flexible hours with hybrid options. Parental leave is also included, supporting time off needs beyond standard vacation.
  • Equity Value & Accessibility Equity participation is a notable component of rewards through RSUs and an employee stock purchase plan with a discount. This structure can materially increase total compensation when stock performance is favorable.
  • Wellbeing & Lifestyle Benefits Everyday perks and wellness supports are broad, including on-site gym/showers, secured bike storage, stocked break rooms, discounted lunches, wellness webinars, and social events. Family-planning benefits add to lifestyle and wellbeing coverage.

Arista Networks Insights

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The Company
HQ: Santa Clara, CA
2,867 Employees
Year Founded: 2004

What We Do

Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista’s award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.

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