Hardware Product Manager - Contract

The Opportunity - Contract Hardware Product Manager – Euna Kiosks

This is a contract position (6-12 months) responsible for guiding the hardware roadmap, vendor relationships, and operational excellence of the Euna Kiosks line.

The Euna Payments platform provides a unified, secure, and omnichannel payments experience—including self-service kiosks that help communities modernize in-person payments. As we continue to expand our kiosk footprint, we are seeking a contract Hardware Product Manager to help lead strategy, integration, and execution for the next generation of Euna Kiosks.

The Contract Hardware Product Manager will partner with Euna’s software product, payments, and operations teams to define and manage hardware capabilities, oversee vendor deliverables, and ensure successful deployment and maintenance of kiosk solutions in the field.

The ideal candidate combines experience in hardware lifecycle management and SaaS product integration with a passion for delivering secure, citizen-friendly payment experiences.

About the Role

This is a contract position (6-12 months) responsible for guiding the hardware roadmap, vendor relationships, and operational excellence of the Euna Kiosks line.

The Contract Hardware Product Manager will partner with Euna’s software product, payments, and operations teams to define and manage hardware capabilities, oversee vendor deliverables, and ensure successful deployment and maintenance of kiosk solutions in the field.

The ideal candidate combines experience in hardware lifecycle management and SaaS product integration with a passion for delivering secure, citizen-friendly payment experiences.

Key Responsibilities

Product & Roadmap Ownership

• Define and maintain the hardware roadmap for Euna Kiosks, aligning with Payments platform strategy and customer needs.
• Manage the full lifecycle from concept and prototype to field deployment and maintenance.
• Collaborate with internal software product teams to ensure hardware/software integration supports payment workflows and reporting.
• Identify and prioritize enhancements for reliability, manufacturability, and cost efficiency.

Hardware Development & Vendor Management

• Act as the primary liaison with hardware vendors, OEMs, and manufacturing partners.
• Oversee hardware specification updates, component selection, and certification (PCI, ADA, EMV, UL, FCC).
• Evaluate and manage vendor SLAs, quality metrics, and delivery timelines.
• Support sourcing and cost negotiations in collaboration with Euna’s procurement and finance teams.

Operations & Deployment

• Work closely with Operations and Support teams to define installation, configuration, and service procedures.
• Help establish field performance metrics and reporting (uptime, MTBF, defect rate, etc.).
• Coordinate firmware updates, testing cycles, and field issue resolution.
• Ensure compliance and risk management requirements are met across all deployments.

Cross-Functional Collaboration

• Partner with Product Managers and Technical Writers to maintain documentation, release notes, and internal support resources.
• Provide roadmap visibility to Sales and Customer Success to enable effective customer communication.
• Support pilot programs and deployments with government or utility customers.

Required Qualifications (Must-Have)

• 7+ years of experience in hardware product management, program management, or related fields.
• Proven track record managing hardware devices such as kiosks, POS systems, payment terminals, or IoT devices.
• Strong understanding of payment hardware ecosystems (printers, card readers, recyclers, peripherals).
• Experience managing hardware vendors and manufacturing partners through the design-to-delivery lifecycle.
• Knowledge of compliance standards: PCI, ADA, EMV, UL, FCC.
• Strong organizational, communication, and stakeholder management skills.
• Ability to operate autonomously and deliver within fixed project timelines.

Preferred (Nice-to-Have)

• Experience in government, public-sector, or utility environments.
• Familiarity with kiosk management software, telemetry systems, or IoT platforms.
• Experience integrating hardware with SaaS or payments software.
• Background in logistics, fulfillment, or field service operations.

Location:

This role will be hybrid 3x a week in out Atlanta, GA office.

AI Mindset at Euna Solutions
We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We’re looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment—not replace—their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you’ll thrive here.

What It's Like to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunities for professional growth and advancement.  

Here are some of the perks that Euna employees enjoy:  

💵 Competitive wages  
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.  

🧘‍♀️ Wellness days  
What’s better than a long weekend?  An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.  

🙌 Community Engagement Committee  
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.  

🕰 Flexible workday  
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.  

💰 Benefits  
Ask us for a copy of our health and dental benefits!  

🎉 Culture committee  
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.  
 

About Euna Solutions

Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit www.eunasolutions.com.   

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/    

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply!  We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.  

For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.