Hardware Manager

Posted 16 Days Ago
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State College, PA
In-Office
Mid level
Information Technology
The Role
The Hardware Manager oversees the AccuWeather Lightning Network, managing inventory, logistics, technical communications, and installation processes while providing customer support and improving operational procedures.
Summary Generated by Built In

AccuWeather is seeking a passionate and organized Hardware Manager for the AccuWeather Lightning Network (AWLN) to help manage the AWLN and support the expansion of AccuWeather’s growing portfolio of subscription-based weather and alerting hardware.

This hands-on role is central to the continued expansion and optimization of one of the world’s only global lightning detection networks - delivering high-quality lightning data and insights to save lives, better protect property, and enable people to make the best weather-impacted decisions.

The ideal candidate will be a strong communicator with a background in meteorology, atmospheric sciences, or related fields. The role will partner closely with the Community & Operations Manager of the AWLN. The hardware manager will be responsible for completing the assembly of sensor kits, assisting with the management and coordination of inventory and logistics, loading firmware, and configuring and provisioning sensors, weather stations, notification systems, and other devices. The role will also support internal teams with technical expertise related to lightning-related expertise and documentation.

This is a technical, customer-facing position with high visibility across the AWLN and AccuWeather’s subscription-based weather hardware programs.

This position is required to be located onsite at AccuWeather’s Headquarters located in State College, PA.


KEY RESPONSIBILITIES

  • Manage inventory stock and re-order points of all hardware components sold by Accuweather
  • Maintain and improve standard operating procedures (SOPs) for assembly, packaging, and installation
  • Act as the primary technical point of contact for the sensor hosts during installation, provisioning, and ongoing operation
  • Ensure all sensors are packaged and shipped such that the customer experience meets AccuWeather standards
  • Provision all hardware for customer use and complete final testing prior to packaging
  • Serve as the secondary point of contact for AccuWeather’s global network of lightning sensor hosts and serve as a backup for the AWLN Community & Operations Manager
  • Field inquiries, provide documentation, and support sensor hosts with technical and operational questions.
  • Lead outreach and onboarding of new hosts during sensor deployment. Deliver clear instructions and documentation to assist with self-guided installations and device maintenance.
  • Assist with the development, improvement, and updating of AWLN documentation, working closely with technology and leadership teams.
  • Support AccuWeather sales teams with lightning-related knowledge, expertise, and materials/documentation.
  • Become proficient in lightning detection technology, capabilities of the AWLN, lightning data, and lightning safety.
  • Manage the packaging and shipping of lightning sensors from the State College, PA office to new and existing sensor hosts.
  • Identify opportunities to improve internal systems for inventory, deployment tracking, and host communication
  • Stay informed about the latest developments in lightning detection and weather observation technology.

 

QUALIFICATIONS 

  • Bachelor’s degree in Meteorology, Atmospheric Sciences or related technical field, or equivalent education and work experience.
  • Strong interpersonal and communication skills with the ability to explain complex and technical details in clear, general terms.
  • Minimum of 3-5 years of experience in technical hardware management and logistics or customer engagement required.
  • Past experience in weather forecasting or the application of lightning data is a plus.
  • Familiarity with lightning detection technology and lightning applications is preferred.
  • Experience with field installation of weather stations and other meteorological observation equipment.
  • Highly organized and detail-oriented with the ability to manage logistics and multiple projects simultaneously.
  • Hands-on comfort with electronics, plug-and-play device configuration, and firmware loading.
  • Ability to work independently in a fast-paced environment while collaborating across multiple teams.
  • Willingness to learn and represent AccuWeather’s lightning capabilities in both technical and public/customer-facing contexts.

ABOUT ACCUWEATHER 

AccuWeather, recognized and documented as the most accurate and most used source of weather forecasts and warnings in the world, has saved over 12,000 lives, prevented injury to over 100,000 people, and saved companies tens of billions of dollars through better planning and decision-making.

Billions of people around the world rely on AccuWeather’s proven Superior Accuracy™ across our consumer digital platforms. AccuWeather.com is the #1 weather destination and one of the top 100 most-visited websites in the world, and our award-winning AccuWeather app delivers detailed real-time forecasts to millions of smartphones.

AccuWeather forecasts also appear on digital signage, in 700 newspapers, are heard on over 400 radio stations, and viewed on 100 television stations. The AccuWeather Network and AccuWeather NOW® reach an audience of over 125 million on cable and streaming platforms including DirecTV, Charter Communications - Spectrum, Verizon, Philo, Frndly TV, Comcast’s Xfinity X1 and Xfinity Stream, Roku, Xumo, Rockbot, LG, and Amazon Freevee.

AccuWeather For Business serves more than half of the Fortune 500 companies and thousands of other businesses and government agencies globally.

Dr. Joel Myers, Founder and Executive Chairman, established AccuWeather in 1962 and is considered the “father of modern commercial meteorology.” Myers, a leading creative thinker and visionary, has been called “the most accurate man in weather” by The New York Times and has been recognized as one of the top entrepreneurs in American history by Entrepreneur’s Encyclopedia of Entrepreneurs. 

 

COMMITMENT TO DIVERSITY & INCLUSION

AccuWeather is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 
 
AccuWeather is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Top Skills

Firmware Loading
Lightning Detection Technology
Meteorological Observation Equipment
Plug-And-Play Devices
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The Company
Edmond, OK
542 Employees
Year Founded: 1962

What We Do

AccuWeather, recognized and documented as the most accurate source of weather forecasts and warnings in the world, has saved tens of thousands of lives and prevented hundreds of thousands of injuries and tens of billions of dollars in property damage.
With global headquarters in State College, PA, and other offices around the world, AccuWeather serves more than 1.5 billion people daily, helping them plan their lives and get more out of their day through its digital media, including free mobile apps, mobile web and www.AccuWeather.com website as well as radio, television, newspapers, the national 24/7 and AccuWeather Network channel.
Additionally, AccuWeather produces and distributes news, weather content, and video for more than 180,000 third-party websites. Among AccuWeather’s many innovative and award-winning features available free to the public are AccuWeather MinuteCast® Minute by Minute™ forecasts with Superior Accuracy™ and the patented AccuWeather RealFeel® Temperature scale. Furthermore, AccuWeather serves more than half of the Fortune 500 companies and thousands of businesses globally.

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