仕事内容
セールスアドバイザー（H&Mアパレル販売スタッフ）は、ストアの売上と利益に貢献する最高のカスタマーエクスペリエンスを提供する役割を担っていまます。セールスアドバイザーとして、常にカスタマーを第一に考え、サポートを提供し、商品やファッションの知識を共有。店舗運営やガーメント（衣類）ケアを通じて、カスタマーが買い物をしやすい環境を整えます。また、自分の知識やスキルをチームメンバーと共有し、必要な時には助け合いながら、前向きな職場環境を築いてください。
【主な業務内容】
- 優れたカスタマーエクスペリエンスを提供する。
- ガーメント（商品）の陳列、補充、フロアの整理整頓、ディスプレイを行う。
- 販売フロアや在庫室で積極的に商品を処理、補充、在庫管理を行う。
- 商品を開封し、セキュリティタグを付けてラベルを貼る。
- レジにてお客様の購入や返品をサポートし、店内業務全般を担当。
応募資格
- 未経験OK、H&Mが大好き、ファッションが大好きな方
- 接客に対して、積極的に親切なアプローチをすることができ、チームプレーができる方
- チームメンバーやお客様と接する際、ポジティブでやる気のある前向きなマインドをお持ちでコミュニケーション能力がある方
- 変化する状況や顧客のニーズに柔軟に対応し、顧客のニーズに迅速かつ効果的に対応することがでる方
- 正社員を目指して働きたい学生やフリーターの方
- 副業（掛け持ち）で働きたい方
- 外国籍の方(留学生・家族滞在など)も大歓迎です
雇用契約期間：有期労働契約（アルバイト）
試用期間：3～6か月間（試用期間中の給与・勤務時間：本採用と同じ）
就業場所: (雇い入れ直後）H&M（渋谷店）、もしくは提示のあったそのほかの店舗 (変更の範囲) 販売及び本社における会社の定める
業務就業時間 ：シフト制（8時間労働・休憩60分）週2日～、1日4時間〜OK
時間外労働の詳細：ワークライフバランスを徹底するため残業には店長の事前承認が必要
時給：1,280円
加入保険：社会保険、雇用保険、労災保険、厚生年金、健康保険
待遇：
- 交通費一部支給（社内規定により支給）
- 社員割引あり（社員は25％割引）・社員登用制度あり
- 車通勤可（店舗により異なる）・服装/髪型/ネイル自由・深夜手当・研修制度・有給休暇・提携施設の割引
- 永年勤続表彰のお祝い（勤続5年ごとに雇用形態にかかわらず 記念品と賞与を贈呈してます。）
- 有休消化率：80%以上
- 採用担当者：店長
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at www.hmgroup.com
Skills Required
- Ability to provide friendly, proactive customer service and work effectively as part of a team.
- Positive, motivated attitude and communication skills when interacting with customers and team members.
- Ability to adapt flexibly to changing situations and customer needs and respond quickly and effectively.
- Interest in H&M and fashion.
- Applicants may be students, freelancers, or individuals seeking side work.
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
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