WHAT YOU'LL DO
As a DC Advanced User, you will provide efficient system support to daily warehouse operations, ensuring smooth execution of system processes and acting as a key link between operational teams and system administration. Your expertise will help secure operational excellence, quality, and efficiency across the Distribution Centre.
Key responsibilities include:
- Supporting end users with daily system-related operational activities and issue resolution.
- Conducting system clean-up activities, basic troubleshooting, and providing feedback to system specialists.
- Training and coaching end users and team leaders on new system functionalities and process improvements.
- Supporting incident management activities, including reporting and participation in operational bridge calls when required.
- Identifying and proposing opportunities to improve system processes and operational efficiency.
- Contributing to system implementations, updates, and project rollouts.
WHO YOU'LL WORK WITH
You will be part of the Logistics team, working closely with warehouse operations, team leaders, system specialists, IT partners, and external stakeholders. Together, you will ensure that systems support efficient inbound and outbound operations while enabling a seamless flow of goods throughout the Distribution Centre.
WHO YOU ARE
We are looking for people with:
- Experience in warehouse, logistics, or distribution centre operations.
- Strong understanding of warehouse management systems and operational processes.
- Knowledge of inbound and outbound warehouse flows and related system support activities.
- Experience delivering training, coaching, or operational support to colleagues.
- Ability to troubleshoot system-related issues and work effectively in a fast-paced environment.
And people who are:
- Collaborative and enjoy working with diverse teams.
- Curious and eager to learn new technologies and system functionalities.
- Solution-oriented with strong analytical skills.
- Proactive in identifying opportunities for improvement.
- Adaptable, positive towards change, and keen to contribute to continuous development.
- Inclusive, respectful, and committed to creating a positive workplace for everyone.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a dynamic and inclusive company. The experience our colleagues help create every day has also been recognized through awards such as:
- Europe’s Best Employers 2026 – Financial Times
- Top 10 Diversity Brand Index Italy
We offer attractive benefits and extensive development opportunities worldwide:
- 25% staff discount across all H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
- H&M Incentive Program (HIP), a global program that rewards long-term commitment and dedication.
- Meal vouchers worth €6 for each working day of at least six hours.
- Access to our corporate benefits platform, featuring more than 1,500 discounts on products and services that support everyday life and wellbeing.
- Comprehensive onboarding and training, designed to help you get the best possible start in your new role.
- Growth and development opportunities through continuous learning and structured development initiatives, including training programs, e-learning, Talent Days, Skill Seminars, and individual development dialogues. We believe professional growth is an integral part of employee experience.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
ADDITIONAL INFORMATION
This is a full-time, permanent role. The gross annual salary (RAL) for this position starts from €28’000,00. The final offer will be determined based on professional experience, skills, and specific qualifications.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter to your application.
** To help us manage the high volume of applications for this role, we use a skills-based assessment as part of our recruitment process. As part of your application, you will be asked to complete an assessment designed to evaluate skills relevant to the position. Your responses will be evaluated using predefined criteria established by H&M Group, ensuring a fair and consistent assessment process for all candidates. After completing the assessment, you will have the opportunity to provide feedback and ask any questions you may have.
For more information about how we process your personal data, please refer to our Privacy Notice.
Skills Required
- Experience in warehouse, logistics, or distribution center operations
- Strong understanding of warehouse management systems and operational processes
- Knowledge of inbound and outbound warehouse flows and related system support activities
- Experience delivering training, coaching, or operational support to colleagues
- Ability to troubleshoot system-related issues in a fast-paced environment
- Strong analytical and problem-solving skills
- Collaborative approach and ability to work with diverse teams
- Adaptability and willingness to learn new technologies and system functionalities
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
