GTMS Senior Consultant

Posted 2 Days Ago
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Hiring Remotely in Hoffman Estates, IL, USA
In-Office or Remote
110K-130K Annually
Senior level
Information Technology • Software
The Role
Leads Vistex GTMS implementations and post-production support for enterprise clients. Responsibilities include requirements gathering, solution design, system configuration, testing, upgrades, issue resolution, customer workshops, end-user training, documentation, and coordination with development and support teams. The consultant leads support consultants, manages critical customer issues, ensures project deliverables meet timelines, and provides functional specifications and regression testing for software enhancements.
Summary Generated by Built In

Vistex is a global enterprise software and services company that helps businesses take control of their mission-critical processes. With a multitude of programs covering pricing, trade, royalties and incentives, it can be complicated to see where all the money is flowing, let alone how much difference it makes to the topline and the bottom line. With Vistex, business stakeholders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar spent or earned is really driving growth, and not just additional costs. The world’s leading enterprises across a spectrum of industries rely on Vistex every day to propel their businesses.

As a GTMS Senior Consultant, you will be a focal point of contact for the customers on that project and will be responsible for driving the entire project right from requirement gathering sessions, designing the solution, configuring the system, doing system walkthroughs, testing and working cross-functionally with other teams such as product development, training, support and system administration. You will be the force behind the project and have a comprehensive view of all the deliverables and deliver within project timelines using the prescribed implementation methodology.

Responsibilities:

  • Lead a team of support consultants and provide them guidance and direction on how to address production issues, software bugs and meet the SLA’s for various customers/engagements.
  • Organize and conduct meetings with the customers for high priority and critical issues and provide directive to the consulting team to redress these issues
  • Address application system issues for multiple clients after they are live in their production environment
  • Work on system enhancements as requested by the client by understanding the requirement, configuring the system and coordinating any custom development that is required
  • Play an active role on client system upgrade
  • Carry out walkthroughs and end user demonstrations or Knowledge transfer sessions
  • Documentation of new features, issues and resolutions
  • Monitor issues in the helpdesk ticket queue
  • Perform requirement gathering, design and configure the system.
  • Provide functional spec to developer and test custom code written by developer
  • Carry out all functional upgrade activities
  • Execute regression testing to ensure smooth transition between software releases
  • Lead sessions with system users to show them new functionality that is implemented or walkthrough of issue resolution
  • Proactive communication and documentation of issue resolution progress
  • Create a library of common issues and resolution best practices

The compensation for this position is $110k - $130k annually.  Base pay will vary depending on factors, including but not limited to, a candidate’s location, job-related knowledge, skills and work experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus.  Vistex provides highly competitive benefits including comprehensive healthcare plan, 401(k) and paid time off, including paid volunteerism days!

About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it is actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It is why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. ™ 

 

Qualifications Education Required Bachelors or better. Experience Required Experience as Senior Consultant GTMS or similar Hands-on experience in implementing packaged software for one or more business processes under your belt. Adept at running workshops with customers to extract requirements, analyze them comprehensively and formulate the design of the to-be solution. Actively involved in full lifecycle software implementations of the software from requirement to hypercare. Is passionate about learning new software with continuously updated features and functionalities and must be willing to roll up your sleeves and do configuration of the software. Thrive on independent thinking with keen problem solving and analytical skills. Must have excellent communication and client handling skills to be able to excel in high pressure situations. Must be capable of working in a fast-paced environment with a collaborative team player attitude and flexibility with working with different time zones. Preferred Experience in working with ERP systems like SAP, Oracle, Infor etc. Experience in working with ERP systems like SAP, Oracle, Infor etc. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree or better
  • Experience as a Senior Consultant, GTMS Consultant, or similar
  • Hands-on experience implementing packaged software for one or more business processes
  • Experience leading customer workshops to gather requirements and design future-state solutions
  • Experience with full lifecycle software implementations from requirements through hypercare
  • Willingness and ability to configure enterprise software
  • Strong problem-solving and analytical skills
  • Excellent communication and client-handling skills
  • Ability to work in a fast-paced, collaborative environment across different time zones
  • Experience with ERP systems such as SAP, Oracle, or Infor

Vistex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vistex and has not been reviewed or approved by Vistex.

  • Fair & Transparent Compensation — Pay is considered competitive in several functions and markets, with strong salary reported in certain consulting and technical roles. Compensation often aligns reasonably with market expectations, though not universally.
  • Healthcare Strength — Core medical, dental, and vision coverage is described as solid and broadly available in the U.S. Benefits also include life and disability insurance alongside FSA/HSA options.
  • Retirement Support — A 401(k) with employer match is available, indicating tangible retirement support for U.S. staff. Multiple accounts reference matching contributions as part of the package.

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The Company
HQ: Hoffman Estates, IL
1,715 Employees
Year Founded: 1999

What We Do

The more incentives, promotions, and discounts a business has to offer, the more money you make, right? Well, not exactly. In a world where the sheer volume of incentive programs has become completely unmanageable, someone had to find a way to make sure the numbers actually add up – so you never leave money on the table. And that's where we come in. Vistex solutions helps businesses take control of their mission-critical processes, including their promotions, rebates, pricing, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. Vistex | Now it all adds up

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