GTM Systems Manager

What You'll Do

• At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
GTM Systems Strategy & Roadmap (25%)
• Own the GTM systems roadmap, prioritizing enhancements based on revenue impact and business needs
• Partner with VP, Revenue Strategy & Operations to ensure systems architecture supports GTM strategy
• Collaborate with Software Product and Engineering teams to ensure alignment between GTM systems work and downstream workflows and data requirements
Requirements Gathering & Business Partnership (20%)
• Gather, document, and translate business needs into clear system requirements and user stories for Salesforce Administrator
• Prioritize competing requests and manage expectations across teams
• Ensure requirements align with Salesforce and vendor platform best practices
• Serve as primary GTM business contact for Salesforce Administrators
GTM Systems Administration & Optimization (20%)
• Manage inbound GTM systems request queue, prioritize work, and adhere to SLAs
• Ensure data quality, consistency, and governance across all GTM systems
• Design and implement workflows and automation that improve GTM efficiency
• Optimize existing integrations based on usage and feedback
• Maintain system documentation including process guides and architecture diagrams
Vendor & Integration Management (15%)
• Coordinate vendor implementations and ensure integration success
• Define integration requirements, data flows, and field mappings
• Partner with Salesforce Administrator on technical integration execution
Reporting & Analytics Support (15%)
• Partner with Revenue Operations Analysts on reporting requirements
• Ensure systems architecture supports reporting needs in Salesforce and BI tools
• Build and maintain for GTM leadership
• Provide data and insights on system usage and productivity impact
• Identify opportunities for automation and efficiency gains based on data
Training & Change Management Support (10%)
• Create system documentation and user guides
• Partner with Sales Enablement on training for new tools and system changes
• Drive adoption of new systems and workflows
• Communicate system updates and changes to stakeholders

Skills You'd Have

• This is what we're looking for:
Technical Skills
• Salesforce Administrator Certification (required)
• Deep understanding of Salesforce Sales Cloud, Service Cloud, and common GTM integrations
• Experience with GTM tools such as Gong, 6sense, Klue, or similar platforms
• Understanding of API integrations, data mapping, and system architecture
• Proficiency with reporting and analytics tools (Salesforce reports/dashboards, Sigma, BI platforms)
Business & Communication Skills
• Strong business acumen and understanding of GTM processes (sales, marketing, customer success)
• Excellent stakeholder management and communication skills (technical and non-technical audiences)
• Ability to prioritize competing requests and manage expectations
• Systems thinking—ability to design for scale, efficiency, and future growth
• Project management skills and ability to manage multiple initiatives simultaneously
• Strong vendor management and negotiation skills

Experience You’ll Need

• 5+ years in GTM Systems, Revenue Operations, Sales Operations, or Marketing Operations
• 3+ years hands-on Salesforce administration or business analyst experience
• Proven track record implementing and managing GTM tech stacks (CRM, sales engagement, marketing automation, conversation intelligence, etc.)
• Experience gathering requirements and translating them into system solutions

Experience That’s a Plus

• Salesforce Advanced Administrator or Business Analyst Certification
• Experience with Revenue Cloud, CPQ, or contract management systems (Ironclad, DocuSign)
• Experience in renewable energy, B2B SaaS, or similar industries
• Understanding of sales methodologies and revenue operations best practices

Logistics

• We plan to have this role start around April 7
• We are unable to provide sponsorship for this role, now or in the future

Work-Life & Culture

• Most of our roles offer the opportunity to work remotely
• If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
• We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
• We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!

Grow with Us

• We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
• Internal candidates: Check out our advice on Internal Transfer: Job Application Process
• We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.