GTM Systems Manager

Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the ClearGov community, and we’re adding more every day. We’ve been named to the “GovTech 100” for eight years running. ClearGov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.

The ClearGov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.

Core Values
 

• Be Clear & Credible: We are authentic in our interactions, communicating with clarity, speaking with honesty, and following through with consistency. We turn transparency into our greatest competitive advantage.
• Be Human: We are human partners to our colleagues and customers, and lead with consideration and kindness – making space for others to do the same. We turn empathy into a shared strength.
• Be Better Together: We are committed to building an inclusive community where everyone thrives. We share successes, support each other through challenges, and show up for our teammates the way we show up for our customers. We turn togetherness into our greatest advantage and collaboration into our greatest multiplier.
• Be Honourable/Honorable: We are responsible to our colleagues and customers. We bring our full selves to every conversation, every project, every decision, and every relationship. We act with intention, deliver on our commitments, and lead with integrity – even when no one is watching. We turn honor into the foundation that powers everything we do.
• Be Connected: We are culture builders where people are seen, welcomed, and celebrated. We show up in every interaction – the laughs, the wins, the hard days. We turn connection into opportunities for people to feel they belong.

As the GTM Systems Manager, your charter is to ensure operational excellence and optimal user experiences for our GTM systems, including our conversation intelligence platform (Gong), across the revenue organization. This role will bridge business needs and technical execution, documenting requirements for larger platform enhancements, triaging support requests through Slack and ticketing channels, and partnering with IT stakeholders on more complex cross-platform technical implementations. You will be the organizational driver in executing on the platform roadmap and collaborating cross-functionally with the Field, GTM Operations,  and Enablement teams to maintain platform health, drive user adoption, and continuously optimize Gong to support evolving GTM processes and business objectives.

This position is an individual contributor role reporting to the VP of Revenue Operations.

• Define and own the end-to-end revenue systems strategy aligned with company growth, product-led motions, and enterprise expansion
• Design scalable system architectures that support multi-product, multi-pricing, and global GTM models
• Serve as the long-term owner of systems roadmap, balancing speed, scalability, and maintainability
• Own core revenue systems including (but not limited to): CRM, CPQ, billing/subscription management, marketing automation, customer data platforms, support tools, and data/BI layers
• Support vendor evaluations and proofs of concept for new applications
• Lead system implementations, migrations, and optimizations from discovery through rollout
• Ensure systems are reliable, well-documented, secure, and auditable
• Design and deploy AI/LLM-powered agentic workflows for revenue operations and GTM teams
• Partner closely with Sales, Marketing, Customer Success, Finance, Product, and Data teams to translate business needs into system capabilities
• Enable efficient lead-to-cash, quote-to-cash, and renewals/expansion workflows
• Support product-led growth and usage-based or hybrid monetization models
• Ensure data integrity, attribution accuracy, and consistent definitions across teams
• Build and maintain reporting frameworks for pipeline, bookings, ARR, churn, expansion, and forecasting
• Build, mentor, and lead a high-performing Revenue Systems / Revenue Operations Systems team
• Set best practices for system change management, testing, and release processes
• Manage vendors, consultants, and system integrators as needed
   

• 8+ years of experience in Revenue Operations, Business Systems, or GTM Systems roles within B2B SaaS
• 3+ years in a senior or leadership role owning revenue systems strategy
• Deep hands-on experience with CRM platforms (e.g., Salesforce) and modern SaaS revenue stacks
• Strong understanding of SaaS metrics, subscription billing, and revenue recognition concepts
• Proven ability to lead complex, cross-functional system initiatives
• Excellent communication skills with the ability to influence both technical and non-technical stakeholders

• Experience in developer-focused, infrastructure, or open-source companies
• Familiarity with product-led growth, usage-based pricing, or hybrid monetization models
• Experience scaling systems from growth-stage to enterprise-scale organizations
• Comfort working in high-growth, ambiguous environments
   

• Self-motivated, self-starter with a zeal to win 
• Great communicator; strong oral and written skills 
• Ability to think creatively and innovatively 
• Hands-on problem solver who enjoys cracking difficult nuts 
• Quick study – able to pick up and apply new concepts in a hurry 
• Track record of achievement 
• Enjoys working on and helping to build outstanding teams 
• Demonstrates an entrepreneurial spirit and gets stuff done 
• A sense of humor and don’t take themselves too seriously 

• Flexible, remote work
• Chance to make a meaningful impact on government and school district transparency and accountability
• Opportunity to work in a fast-paced, fun, and collaborative environment
• Competitive salary and benefits package (see below)
• Professional growth opportunities

• In the spirit of transparency, we are excited to share the base salary for this position is $125,000 - $153,000 USD (Remote USA) or $110,000- $135,000 CAD (Hybrid in Toronto, ON) and exclusive of fringe benefits or potential bonuses. If you are hired at ClearGov, your final base salary compensation will be determined by factors such as skills, interview performance, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring beyond the base range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

 🇺🇸 US Employees
✓ Medical, dental & vision
✓ FSA, HSA, and/or Dependent Care FSA
✓ 401(k) with match
✓ Paid vacation time off
✓ Sick and safe time off
✓ 10 company holidays
✓ 3 floating holidays
✓ Paid parental leave
✓ Life + AD&D insurance
✓ Short-term and long-term disability insurance
✓ Employee assistance program
✓ Volunteer days
✓ Annual year-end + 2 summer "Dimming of the Lights" 
✓ Annual company offsite
✓ Employee referral program
 🇨🇦 Canadian Employees
✓ Medical, dental & vision
✓ RRSP match
✓ Paid vacation time off
✓ 10 company holidays
✓ 3 floating holidays
✓ Paid parental leave
✓ Life + disability insurance
✓ Employee assistance program
✓ Annual year-end + 2 summer "Dimming of the Lights" 
✓ Annual company offsite
✓ Employee referral program 

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