The Role
The GTM Systems Engineer will design and implement AI-driven GTM workflows, optimize integrations across systems, and support revenue operations through automation and technical expertise.
Summary Generated by Built In
SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
SafetyCulture is one of the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!
We’re looking for a hands-on GTM Systems Engineer who’s passionate about building the future of revenue operations—one automation at a time. You’ll play a key role in redefining how SafetyCulture operates across Sales, Success, and Marketing by designing smart, scalable, and AI- driven systems that reduce manual effort and create space for our teams to focus where it matters: the customer.
You’ll operate with autonomy, trusted to deliver high-impact systems and solutions that align with our business goals. You’ll collaborate closely with the GTM Systems Manager, as well as partners in Data Analytics, RevOps, Finance, and Commercial Operations. You’ll be the go-to technical expert for integrating LLMs into workflows, building API-based automations, and pushing the boundaries of how modern GTM teams should work.
What will I be doing?
- Own the design and build of AI-powered GTM workflows, using tools like Workato One, ChatGPT, Claude, and n8n to automate high-volume, high-impact processes across Sales, Success, and Marketing.
- Work closely with our Data Analytics team to integrate internal LLM models into operational workflows, syncing them across platforms like Salesforce, Outreach, and Gong.
- Build and maintain robust integrations using Workato (primary), as well as other iPaaS platforms like Tray.io or Zapier, where required.
- Lead end-to-end delivery of technical projects—from discovery and design through to deployment, documentation, and support.
- Troubleshoot system issues, optimize for performance and scale, and ensure data consistency across all GTM systems.
- Evaluate new technology and automation opportunities, keeping us at the cutting edge of RevOps innovation.
- Maintain clear and well-documented technical processes, integration diagrams, and reusable components to drive long-term system scalability.
- Influence the roadmap and architecture of our GTM systems, advocating for scalable, intelligent automation wherever possible.
What do I need?
- 5+ years in a GTM Systems, Revenue Operations Engineering, or Business Systems Analyst role with direct technical ownership.
- Strong experience with Salesforce and core GTM platforms like Outreach, Gong, ZoomInfo, and Clari.
- Proven expertise building and maintaining integrations in Workato, or equivalent iPaaS tools (e.g. Tray.io, Zapier, Make).
- Hands-on experience with or a deep interest in AI/ML technologies, including LLMs and intelligent process automation.
- Strong understanding of APIs, webhooks, and system architecture; scripting knowledge (Python or JavaScript) is a strong plus.
- Comfortable working with structured and unstructured data using tools like SQL, Tableau, or Looker.
- Excellent communication and documentation skills, able to translate complex technical topics for non-technical stakeholders.
At SafetyCulture we care about people:
- Equity with high growth potential, and a competitive salary,
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
You'll also receive other perks such as:
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
- Table tennis, board games, gym sessions, book club, and pet-friendly offices.
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS: 888-897-7781 or dhs.gov/e-verify
Top Skills
AI
Clari
Gong
JavaScript
Llms
Looker
Outreach
Python
Salesforce
SQL
Tableau
Tray.Io
Workato
Zapier
Zoominfo
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The Company
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements.
More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day.
Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements.
From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
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