As Marqeta’s GTM Strategy & Operations Manager based in the UK, you will help build and execute the strategy and operations for a best-in-class sales organisation. In this role, you will partner with Sales to use insights to develop internal sales processes and operational activities to maximise sales productivity. You will cover core areas including reporting on sales performance and trends, working cross-functionally on initiatives to increase sales efficiency, and driving strategic planning.
PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.
The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!
The Impact You'll Have
- Support sales strategy, quota setting, and account assignments within the EU region
- Drive annual planning activities, including , revenue growth projections and headcount planning with a specific focus on:
- Account management engagement cadence and templates
- Account planning - growth and expansion vs revenue maintenance
- Manage our sales funnel through data, systems, strategy and process - including the sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health and driving a consistent global approach
- Support goal setting, tracking, and performance measurement of the business
- Support team lead in key activities to develop the team and drive thought leadership
Who You Are
- 8+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
- Relevant Global Market experience
- Enterprise and above account exposure and experience engaging customers of this scale
- Outstanding problem-solving and analytical skills, including talent for conducting research, analysing data, developing hypotheses, and synthesising recommendations to an executive-level audience
- Track record in excellent process design and documentation, ideally including onboarding process optimisation in regulated payments organisations
- Experience with data and analytics and translating insights into value for customers (ideally some AI experience)
- Ability to not only think strategically but also follow through in execution and operations
- Strong written and verbal communication skills, with an attention to detail
- A proven ability to develop tactical initiatives that improve sales productivity and performance.
- Self-starter who can operate independently with minimal supervision
Recruiter for this role
- Lou Devlin - Linkedin Profile (no agencies please!)
Typical Process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
- Premium Private Medical and Dental coverage
- Generous time off program with additional “Floating Holiday days”
- Retirement savings program with company contribution
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Monthly stipend to support our remote work model
- Annual development stipend to support our people's growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
- Wellbeing programs i.e. Modern Health, HealthKick and much more…
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Skills Required
- 8+ years managing Sales Operations function in FinTech
- Experience with enterprise-level accounts
- Strong analytical skills and process design
- Experience translating data insights into value
- Outstanding communication skills
What We Do
Marqeta powers innovative payment solutions for many of the apps and services you enjoy daily. Our open API card issuing platform provides unprecedented flexibility and control for industry-leading companies such as Square, Coinbase, J.P.Morgan, and Uber, to issue cards, authorize transactions, and manage payment operations in real-time. We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. Marqeta is certified as a 2021-2022 Fortune Great Place to Work, highlighting our company culture and open and collaborative work environment. We power possibilities for our customers and each other by bringing the brightest talent together to do the best work of our lives.
Why Work With Us
Marqeta strives to build a global team as diverse as the markets we serve, staying true to our values: Connect the Customer, Everyone Belongs, Marqeta Cares, Lead Innovation, Deliver Results, Quality First and Build One Marqeta. It's an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well.
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