GTM Senior Business Systems Analyst, Pre-Sales

Posted Yesterday
Be an Early Applicant
3 Locations
Hybrid
146K-182K Annually
Senior level
Fintech • Financial Services
Ramp helps thousands of businesses control spend, save time, automate busywork—and save an average of 3.5%.
The Role
Own and scale Ramp’s go-to-market business systems, including HubSpot and Salesforce architecture, automation, integrations, data quality, funnel operations, lead routing, and attribution. Prioritize systems work by ROI, make architecture and delivery decisions, resolve operational issues, and align Sales, Account Management, Partnerships, Product, Engineering, and Finance stakeholders. Build scalable workflows and internal tooling with strong governance and minimal supervision.
Summary Generated by Built In
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development.


What You’ll Do
  • Own top of funnel GTM systems: the roadmap, the architecture decisions inside them, and their operational health

  • Run HubSpot as a system rather than a tool: workflows, lists, forms, properties, lifecycle stages, campaign structure, and the permissions and naming conventions that keep it from sprawling

  • Keep HubSpot and Salesforce in agreement and the lists built off them clean: field mappings, inclusion lists, sync error triage and dedupe rules, then the ICP segmentation, suppression logic, enrichment, and email validation that stand between a Growth list and a send

  • Build and deploy the Salesforce automation behind it: record-triggered and screen flows, validation rules, custom objects and fields, permission sets, and approvals

  • Own the path from form fill to booked meeting: capture, enrichment, dedupe, routing, sequence enrollment, and speed to lead, and hold the operational health of every hop in that chain

  • Prioritize incoming requests against ROI. Make the call on what gets built, what gets deferred, and what gets declined, and show the numbers behind it

  • Drive cross-functional alignment on scope, sequencing, and tradeoffs and carry it through to closure without a manager in the room

What You’ll Need
  • 5+ years in business systems, marketing operations, or revenue operations at a fast-paced company

  • Deep hands-on HubSpot experience: workflows built and debugged, list, form, and property architecture you designed rather than inherited, and a clear view of how an instance degrades when nobody governs it

  • Salesforce Admin certification or equivalent hands-on experience, including non-trivial flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale

  • Funnel definitions owned in practice: lead source, campaign membership, UTM capture, and the MQL to SQL handoff, with attribution reporting the business actually trusts

  • A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided, and shipped

  • You get in the weeds and build: elegant and scalable solutions, with AI leaned on to automate the work wherever it holds up

  • You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience


Nice to Have
  • Marketing systems depth beyond the CRM: paid media and ad platform integrations, lifecycle email programs, landing page and form tooling, plus deliverability and list hygiene at sending volume

  • Cross-functional program management across engineering, sales and finance stakeholders

  • A product mindset toward internal tooling: treating stakeholders as users, shipping in phases and measuring adoption after launch

  • Snowflake, Looker or similar BI and warehouse tooling

  • Working knowledge of Apex or Lightning Web Components, enough to recognize when declarative is the wrong answer

  • Linear or similar project management software

Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO

  • Centralized home-office equipment ordering

  • Health and wellness stipend

  • Budget for intra-office travel

  • Weekly coffee stipend

United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

  • One Medical annual membership

  • 401(k), including employer match on contributions made while employed by Ramp

  • Fertility HRA (up to $10,000 per year)

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

  • Pet insurance

  • In-office perks: lunch, snacks, drinks, and more

  • Relocation expense coverage to NYC or SF (if needed)

Canada
  • Group medical, dental, and vision coverage through Sun Life

  • Life, AD&D, and disability coverage

  • Fertility drug coverage (up to $4,000 lifetime)

  • Group Retirement Plan with employer match (RRSP + DPSP)

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

  • Employee Assistance Program and virtual care through Lumino Health

United Kingdom
  • Private medical insurance through Freedom Elite

  • Virtual GP and at-home care via eMed x Livi

  • Workplace pension through Penfold, with salary sacrifice option

  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

 
Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

 

Ramp Applicant Privacy Notice

Skills Required

  • 5+ years of experience in business systems, marketing operations, or revenue operations at a fast-paced company
  • Deep hands-on HubSpot experience, including building and debugging workflows and designing list, form, property, and instance architecture
  • Salesforce Admin certification or equivalent hands-on experience
  • Experience building and debugging non-trivial Salesforce flows and understanding declarative automation at scale
  • Practical ownership of funnel definitions, lead source, campaign membership, UTM capture, MQL-to-SQL handoff, and trusted attribution reporting
  • Ability to frame ambiguous problems, make decisions, and deliver solutions without waiting for detailed specifications
  • Hands-on ability to build elegant, scalable solutions and use AI to automate work when appropriate
  • Ability to independently analyze problems, drive work to completion, and explain tradeoffs to varied audiences
  • Marketing systems experience involving paid media and ad platform integrations, lifecycle email, landing pages, forms, deliverability, and list hygiene
  • Cross-functional program management experience across engineering, sales, and finance stakeholders
  • Product mindset for internal tooling, including phased delivery and adoption measurement
  • Experience with Snowflake, Looker, or similar business intelligence and warehouse tooling
  • Working knowledge of Apex or Lightning Web Components
  • Experience with Linear or similar project management software

Ramp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ramp and has not been reviewed or approved by Ramp.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is positioned as competitive or top-of-market in core technical roles, with strong base pay and total compensation ranges cited for engineers and product roles. Compensation is also framed as including meaningful equity alongside salary, making offers feel compelling versus many startup benchmarks.
  • Healthcare Strength Healthcare Strength: Healthcare coverage is described as comprehensive, often including medical, dental, and vision, with additional primary-care access via a One Medical membership. The package is portrayed as above-average on employer coverage for employees, increasing perceived value of the benefits bundle.
  • Retirement Support Retirement Support: A 401(k) with an employer match is consistently included as a core benefit. Immediate or meaningful matching is presented as a concrete financial benefit that goes beyond a basic plan offering.

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The Company
HQ: New York, NY
450 Employees
Year Founded: 2019

What We Do

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

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