GTM Quality Project Specialist (Short Term Contract)

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

The Go to Market (GtM) Quality role mainly works in Morocco and is part of NALI Quality organization. Role is focused on Quality in the Go to Market operations: implementing, executing, improving, ensuring and providing technical quality support to assembling operations, repacking operations, customers, CLTs, promotions, for Quality Management System (QMS) compliance, regulatory compliance, care line support, on-shelf assessments and incident management for Home and Personal care. Moreover, he/she supports Innovations, development of new specifications…

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Lead and support all Go to market operations in the country, in alignment with the Unilever Quality policy and QMS and being the first point of contact for consumer and customers in case of any quality issue in the distribution.
• Lead and support quality audit programs in the factory, distribution, and market, ensure gaps identification and follow up on CAPA.
• Lead quality capabilities development programs with distributors, warehousemen, merchandizers and co-packers.
• Ensure risk management, validation of specifications and agreement of reliable standards / tolerances for all new innovation, with deep involvement in local projects.
• Continuously communicate and drive quality improvement programs within Morocco, with Factory, Distributors and on shelf to ensure the deploy of the quality procedures for the GTM operations.
• Supports consumer & customer complaints and requests (communication, actions and monitoring) and setting proper CAPA.
• Ensures and verifies ongoing compliance to UL Quality management standards in UL & 3rd Party manufacturing sites, warehouses, repackers and Merge & Acquisition (M&A)) through audits,  KPI monitoring and non-conformance monitoring, technical visits (as needed), general oversight, supporting technical capability assessments and closure of gaps identified. Including onboarding of new partners.
• Targeted analysis of quality data and preparation of KPI based performance reports.
• Identification and transfer of "Best Practices" into the business within the region.
• Drive Proactively the Quality culture value cross the whole company, engaging people and make them accountable for their own area of responsibility to ensure fully compliance with QMS and policy

Experiences & Qualifications

• Hungry to learn and curious.
• A dot connector: You have the unique ability to think differently and pull the big picture and small details all together clearly
• Digital Savvy, forward thinker, future obsessed
• bachelor’s degree.

Skills

• Collaboration skills.
• Quality standards.
• Audit & investigation
• Mastery of the Microsoft office package (Excel, Word, PPT…)
• 0 to 2 years of Quality experience.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.