GTM Operations Lead

Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows.

We’ve grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms.

Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital, and are hiring a GTM Operations Lead to design and build the operational foundation of our go-to-market organization from the ground up.

This is a true zero-to-one role. You will not be inheriting a mature RevOps function, you will architect the systems, data model, and operating cadence that power Sales, Marketing, and every future GTM motion (CS, Partnerships, Expansion). You will personally build the core infrastructure, establish the standards, and create clarity where today there is ambiguity.

• Experience: You have 4-8 years in GTM Ops, RevOps, Sales Ops, or BizOps at SaaS companies, and you've personally stood up a GTM/RevOps function from scratch or near-zero. You've thrived in high-growth environments where adaptability is essential.

• Builder Mindset: You default to building the right solution rather than reaching for an off-the-shelf one, and you have the taste and technical chops to back it up. You're fast, proactive, and comfortable with ambiguity. You have a track record of shipping systems that teams actually adopt and respect.

• Technical Foundation: Deep hands-on expertise with CRMs and the data behind them. You can build them from first principles (objects, lifecycle stages, automation, routing, permissions). You're comfortable working directly with raw data, building dashboards and tools, and partnering with engineering and data when something needs to be built that no SaaS product can do for you.

• Analytical Rigor: Strong modeling, diagnosis, and explanation skills. You can build forecasts that GTM and Finance both trust, design comp models that drive the right behavior, and turn raw signal into the clear answers leadership needs to make decisions.

• Cross-Functional Collaboration: You partner closely with GTM leaders, Finance, Product, and engineering to turn strategy into executable systems. You're skilled at translating ambiguous business needs into the operational scaffolding that makes them real.

• Low Ego, High Ownership: You default to ownership, not ticket-taking. You identify operational gaps proactively and ship solutions before someone has to ask. You're collaborative, low-drama, and you bias toward automation and simplification at every turn.

• Designing end-to-end GTM systems architecture across Sales, Marketing, and future post-sales and partnerships motions

• Building and owning our CRM from first principles — objects, lifecycle stages, automation, routing, permissions — and the rest of our GTM stack

• Defining funnel stages, lead and account lifecycle, and attribution in partnership with Marketing

• Building forecasting models and revenue reporting that GTM and Finance both trust

• Owning commissions modeling and comp operations; designing comp frameworks, performance metrics, and quota structures for new GTM functions as we hire

• Designing territory, segmentation, account assignment, and routing models as the business evolves

• Building dashboards for pipeline health, conversion, capacity, and performance — and turning them into codified action protocols, not just charts

• Partnering with Finance on headcount modeling, capacity planning, and coverage ratios as the team scales

• Supporting pricing, packaging, and GTM motion experiments

• Ensuring data integrity and consistency across every system in the GTM stack

• Have experience at a usage-based or consumption-pricing SaaS business and understand how that reshapes pipeline, forecasting, and customer success operations

• Have hired and managed an ops team, and know how to develop talent while staying hands-on

• Are familiar with the AI/ML or developer-tools landscape and the GTM motions that work in technical sales

• Use AI thoughtfully in your own workflows — building agents, scripts, and automations that compound the leverage of a small ops team

Why Reducto

• Impact: Your work directly shapes how the world’s best AI companies access and use enterprise data.

• Speed: We move fast, ship often, and iterate in days, not months.

• Learning: Work alongside world-class engineers, operators, and founders who care deeply about product, precision, and velocity.

Benefits

• Unlimited PTO, because great work requires recharging.

• Daily Lunch, enjoy free lunch with teammates in the office.

• Commuter Reimbursement, we’ll cover your transportation costs.

• Comprehensive Insurance, medical, dental, and vision.

• Health and Wellness Budget, up to $150 per month for wellness spending such as gym memberships or fitness classes.

• Parental Leave, flexible scheduling that works for you and your family.

• 401k +4% company match

This is an in-person role based in our San Francisco office. We’re an early-stage company, we move fast and work hard. Please apply only if that excites you.

Equal Opportunity
Reducto is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration without regard to sex, race, color, age, national origin, religion, disability, sexual orientation, gender identity, veteran status, or any other protected category.