GTM Business Operations Generalist

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.

That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company wide, and team specific offsites!

Miter is entering a hyper-growth chapter. To fuel our ambitious GTM goals, we’re standing up a repeatable, high-signal, high-velocity growth engine. That means more territories, more events, more experiments, more roadshows, more ABM, more partnerships, and a lot more operational muscle to make it all happen.

Today, our GTM team is scrappy, driven, and outcomes-obsessed. But we’re stretched. Without additional executional firepower, we can’t support the scale of initiatives required to hit our 2026 plan.

That’s where you come in.

As our GTM Business Operations Generalist, you’ll be the execution engine behind our highest-priority initiatives, from owning our event strategy to launching a swag store that powers territories and ABM to rolling out a reporting infrastructure that pulls us out of the Google Sheets universe once and for all. You’ll work across Marketing, Sales, Partnerships, Launch, and BizOps to turn strategy into reality and keep the entire GTM machine humming.

We move fast, context-shift constantly, and tackle whatever is most important, not whatever is easiest. If you’re low ego, detail-obsessed, excited by ambiguity, and energized by turning chaos into process, you’ll thrive here.

Own & Execute Our 2026 Event Strategy

• Run point on end-to-end event execution, our biggest GTM lever for 2026.

• Ensure every event hits Miter standards across logistics, brand, execution, and lead capture.

• Attend events as needed and become the internal expert on “what great looks like.”

• Build and rollout our event playbook, launch a swag store, implement new lead tracking software, and much more.

Support the Rollout of Our 2026 Territory Model

• Help evaluate and define territories, timing, and rep assignment strategy.

• Ensure 20+ territory reps are set up for success and ramping to quota

Help Build Reporting Infrastructure 2.0

• Deliver Miter from the Google Sheets universe.

• Help architect a scalable reporting framework that connects GTM, product, and customer data.

Own GTM Projects End-to-End

• Drive process improvements and new initiatives from blueprint → execution → measurement.

• Work with BizOps, Sales, Marketing, Launch, and Partnerships to remove friction and accelerate growth.

Cross-Functional Strategic Partnership

• Serve as the connective tissue across GTM teams.

• Become the go-to person for execution support on high-impact initiatives.

• 1–3 years of experience in consulting, investment banking, business operations, or a high-growth startup.

• Proven ability to execute ambiguous, complex tasks at an extremely high level.

• Detail-obsessed while also able to think strategically and see around corners.

• Strong analytical and technical skills (Excel / Sheets; bonus for comfort with tools like HubSpot, Salesforce, or BI tools).

• Excellent written and verbal communication skills.

• Positive attitude, low ego, and a willingness to jump into the hardest, most pressing issues.

• Collaborative mindset; comfortable working across Sales, Marketing, Partnerships, and BizOps.

• Ability to travel to conferences and events as needed.

• Recruiter Screen

• Hiring Manager Interview

• Team Round Interviews

• Take Home Exercise // Presentation

• Final Leadership Interview

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.

• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.

• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.

• Unlimited PTO: Take the time you need to recharge and be your best self.

• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.

• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.

• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.

• Community: Multiple company-wide and team-specific offsites per year.

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.