GTM Data Quality Analyst

Posted 9 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Mid level
Artificial Intelligence • Information Technology • Software
The Role
Owns tier-one GTM data support across Salesforce, including account ownership, deduplication, hierarchies, lead conversion, enrichment, and billing connections. The role develops runbooks, monitors data quality metrics, investigates root causes, and builds an AI Data Quality Agent with human approval workflows. It requires strong Salesforce expertise, SQL, documentation skills, judgment with production data, and experience automating operational processes with AI tools.
Summary Generated by Built In
About CodeRabbit

CodeRabbit is the leading AI code review platform, trusted by more than 17,000 customers and 150,000 open-source projects, conducting over 2 million code reviews each week. We build the symbiotic partnership between developers and AI that makes shipping fast software safe again, reviewing every pull request, IDE change, and CLI commit so teams can move quickly without breaking things.

 

We are a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation — building Agentic Change Management, the control layer for software changes created by humans and agents. As AI writes more of the world's code, the bottleneck moves from implementation to judgment and helping human judgment scale is exactly the problem we exist to solve.

The Opportunity

You'll own the quality of the data that underpins every routing rule, territory, forecast and ARR number at CodeRabbit. You'll start by working the requests our GTM and Finance teams send to RevOps every day, and you'll turn each kind of request into a written runbook. Then you'll build the Data Quality Agent: an AI agent that handles most of those requests itself, routes the risky ones to a human for approval, and keeps a full record of everything it does. You'll join Business Systems, a small team that builds with agentic tools every day, and you'll work on the same engineering harness our engineers use to ship Salesforce and internal tool changes.

Key Responsibilities
  • Own the tier-1 data queue for internal GTM systems data support: account ownership changes, account creation, merges, parent-child hierarchies, lead conversion, and linking billing subscriptions to the right Salesforce account.

  • Resolve requests within the team's response standard and leave a record any teammate can pick up.

  • Write and maintain a runbook for every recurring request type: the trigger, the checks, the steps, the edge cases, and when to escalate.

  • Design, build and run the Data Quality Agent with Code Rabbit Coding Agent and our engineering harness, starting in shadow mode and earning its autonomy one workflow type at a time.

  • Define the agent's approval tiers: what it can fix on its own, what it proposes for human approval, and what it always escalates.

  • Run duplicate detection and merge cohorts across accounts, contacts and leads, and keep account hierarchies accurate as customers grow, merge and reorganize.

  • Close enrichment gaps (firmographics, domains, HQ location, parent company) using our enrichment tools and the data warehouse.

  • Track the request queue and data health with clear metrics: volume by request type, time to resolve, agent accuracy, and how often humans override the agent.

  • Find the root cause behind repeat requests and bring proposals to the engineers so the fix lands upstream.

Qualifications
  • 3+ years in CRM data operations, sales operations, RevOps or data quality at a B2B SaaS company.

  • Hands-on Salesforce experience: the Account, Contact, Lead, Opportunity data model, ownership and sharing basics, reports, and bulk data tools.

  • Strong SQL. You can answer your own questions from the warehouse without waiting on an analyst.

  • You have used AI tools such as Claude or ChatGPT to automate real work, and you can show us something you built: a prompt chain, a script, an agent, or an automation that saved hours.

  • You write clear, step-by-step documentation that someone else can follow without asking you questions.

  • Careful judgment with production data. You know which changes are easy to undo and which are not, and you treat them differently.

  • Comfortable working across time zones with stakeholders in the US and Europe.

Preferred Qualifications
  • Experience with dedupe and merge tools such as Traction Complete, DemandTools, Cloudingo or Salesforce duplicate rules.

  • Python or JavaScript scripting, Git, and comfort working in a code repository.

  • Experience with enrichment and prospecting data tools such as Clay, ZoomInfo or LinkedIn Sales Navigator.

  • Exposure to billing systems such as Chargebee, and how subscriptions can map to CRM data.

  • Experience with BigQuery, dbt or another cloud data warehouse.

  • Experience designing human-in-the-loop workflows: approval steps, confidence thresholds, audit logs and evaluations.

  • Familiarity with developer-tools or technical B2B SaaS go-to-market (GTM).

Our Values
 
  1. 🤝 Collaborative Humans: Prioritizing collective intelligence

  2. 🚀 Fearless Innovators: Turning obstacles into growth opportunities

  3. 💪 Persistent, Passionate Developers: Thriving on complex, long-term challenges

  4. 🎯 Impact-Driven Creators: Crafting intuitive tools for developers

  5. 🧠 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world

 
What We Offer
 
  1. Work on cutting-edge technology with real-world impact

  2. Collaborative and innovative environment

  3. Competitive salary, equity, and benefits

  4. Professional development opportunities

 

To apply, submit your resume and relevant project samples or GitHub profiles. CodeRabbit is an equal-opportunity employer committed to diversity and inclusion.

Skills Required

  • 3+ years of experience in CRM data operations, sales operations, RevOps, or data quality at a B2B SaaS company
  • Hands-on Salesforce experience with Account, Contact, Lead, and Opportunity data models, ownership, sharing, reports, and bulk data tools
  • Strong SQL skills and ability to query a data warehouse independently
  • Experience using AI tools such as Claude or ChatGPT to automate real work
  • Ability to provide an example of a prompt chain, script, agent, or automation that saved time
  • Ability to write clear, step-by-step documentation
  • Careful judgment when making changes to production data
  • Comfort working across US and European time zones
  • Experience with deduplication and merge tools such as Traction Complete, DemandTools, Cloudingo, or Salesforce duplicate rules
  • Python or JavaScript scripting experience, Git, and comfort working in a code repository
  • Experience with Clay, ZoomInfo, LinkedIn Sales Navigator, or similar enrichment and prospecting tools
  • Exposure to billing systems such as Chargebee and CRM subscription mapping
  • Experience with BigQuery, dbt, or another cloud data warehouse
  • Experience designing human-in-the-loop workflows, approval steps, confidence thresholds, audit logs, and evaluations
  • Familiarity with developer-tools or technical B2B SaaS go-to-market
Am I A Good Fit?
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The Company
HQ: Walnut Creek, California
74 Employees
Year Founded: 2023

What We Do

CodeRabbit is an innovative, AI-driven platform that transforms the way code reviews are done. It delivers context-aware, human-like reviews, improving code quality, reducing the time and effort required for thorough manual code reviews, and enabling teams to ship software faster. Trusted by over a thousand organizations, including The Economist, Life360, ConsumerAffairs, Hasura, and many more, to improve their code review workflow. CodeRabbit is SOC 2 Type 2, GDPR certified, and doesn't train on customer's proprietary code.

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