GTC New Business Specialist

GENERAL DESCRIPTION OF POSITION

The GTC New Business Specialist position is responsible for processing paperwork for new client accounts. This role involves extensive data entry, coordinating with contrafirms for transfer of funds, and occasional communication with business partners and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Enter all new IRA data and non-qualified account information into finance software. 

2. Processes all incoming transfer, rollover, etc. paperwork for incoming funds.

3. Ensure all client identity verification guidelines are followed per regulations.

4. Communicate with Brokers and clients to address and resolve paperwork issues.

5. Conduct follow-up calls on pending incoming transfers.

6. Perform quality control on newly established accounts and transfer processes.

7. Completes required BSA/AML training and other compliance training as assigned.

8. The ability to work in a constant state of alertness and in a safe manner.

9. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Basic: 10-Key, Accounting, Programming Languages, Word Processing/Typing

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

High diversity, low physical. Work activities which allow for a considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties.

While performing the functions of this job, the employee is regularly required to talk or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to walk, sit, stand, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

-Must have the ability to read and interpret documents such as operating instructions and procedure manuals
-Must have strong organizational, interpersonal, and communication skills
-Must be able to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team
-Must be detail oriented and able to solve problems
-Must have the ability to speak effectively before groups of customers or employees of organization
-Must have the ability to work with mathematical concepts that relate to precious metal transactions
-Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
-Must have the ability to deal with problems involving several concrete variable in standardized situations
-Must be proficient in Microsoft Office applications, Internet, e-mail and a working knowledge of accounting software