Job Description Summary
Location: HyderabadThe GSOC Senior Analyst also plays a key role in supporting critical asset monitoring, secure travel support, and emergency communication workflows. Operating within a 24x7 rotational shift model, the analyst ensures continuity of operations, compliance with ISO 27001 and EN 50518 standards, and maintains structured documentation to support audits, certifications, and after-action reviews.
Job Description
Major Accountabilities:
Shift Handover & Continuity of Operations
Conduct comprehensive shift handovers covering VIP movements, threat intelligence updates, ongoing incidents, and system alerts.
Ensure operational continuity by documenting critical incidents and preserving audit trails.
Real-Time Monitoring & Alarm Supervision
Monitor security alarms, CCTV feeds (VMS/Axis Companion), GPS tracking systems, and field team dispatches.
Ensure compliance with GSOC Work Process Documents (WPDs) for incident classification, escalation, and response.
Emergency Notifications & Crisis Coordination
Coordinate time-sensitive emergency communications via approved platforms (e.g., Everbridge).
Maintain accurate and auditable stakeholder distribution lists.
Act as the focal point for multi-agency coordination during critical events.
Executive Protection Helpline & Call Handling
Provide 24/7 helpline support for senior associates.
Maintain structured call handling protocols, access control for privileged information, and escalation logs for after-action review.
Secure Travel Support
Vet travel itineraries against geopolitical and localized threat intelligence.
Provide proactive risk mitigation recommendations for high-risk travel.
Critical Asset Security Monitoring
Monitor strategic locations and high-value assets for security breaches.
Enforce physical access control policies and respond to anomalies.
Compliance & Documentation
Maintain secure and accurate events and incident logs.
Participate in internal audits and readiness drills to uphold ISO 27001 and EN 50518 certification standards.
Minimum Requirements
Availability for 24x7 rotational shifts as per operational needs.
Commitment to strict confidentiality and compliance protocols (ISO 27001 A.9 – Access Control & A.13 – Communications Security).
Strong analytical and communication skills, especially under time-sensitive or high-pressure conditions.
Desirable Attributes
Familiarity with incident categorization frameworks, RACI matrices, and business continuity planning (BCP).
Experience with classified information handling, multi-jurisdiction coordination, and structured communication under stress.
Ability to synthesize threat intelligence into actionable insights for operational and strategic decision-making.
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:
https://www.novartis.com/about/strategy/people-and-culture
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Skills Desired
Compliance, securitySkills Required
- Availability for 24x7 rotational shifts as per operational needs
- Commitment to strict confidentiality and compliance protocols
- Strong analytical and communication skills under pressure
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
