We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The growth support specialist is responsible for collaborating with pursuit leaders, market development teams and business development professionals to
support local market, line of business and industry intentional growth activities.
The growth support specialist is responsible for utilizing firm tools to support the growth initiatives that include, but are not limited to, intentional growth
teams, market-facing sponsorships and events, marketing campaigns, maintenance of customer and prospect data quality, and preparation of brand- and
risk-compliant proposals and pursuit deliverables.
With guidance, the growth support specialist demonstrates the ability to manage the needs of their teams and stakeholders with proficient time
management, problem-solving and customer service skills.
Essential Duties
1. Coordinate and support the local market, line of business or industry-focused intentional growth strategy.
Support regular cadence of growth meetings:
Coordinate growth meeting schedule.
Prepare and distribute agenda and growth documents.
Document discussion and action items.
Maintain repository of meeting notes and related documents.
Monitor activity and progress with team members between meeting cycles.
Keep relevant stakeholders apprised of progress.
Provide comprehensive support for the customer relationship management (CRM) platform to monitor pipeline,
document relationship activity and track due dates.
Perform account, data and various other types of research to support pursuit efforts.
Provide ad hoc support as needed for CRM requests, pipeline reports and the development and production of
presentations and pursuit documents.
Proactively manage time and execute responsibilities.
2. Work directly with market developer or pursuit leader to support the successful execution of market-facing seminars,
conferences, meetings and networking events. Responsibilities may include, but are not limited to, the following:
Planning
Purchase, coordination and delivery of materials needed on-site
Audio visual setup
Registrations
Post-event wrap-up
Coordinates registration and return on investment with various trade and industry groups and local market or industry
sponsorships
Keeps abreast of systems, tools and resources that may be beneficial to pursuit teams, such as industry and line of
business collateral, white papers and other thought leadership
Reviews charges on firm-issued purchasing card for accuracy and reconciles in a timely manner
3. Serve as primary resource for CRM database support within the local market and/or industry.
Support and encourage the training and adoption of data tools among industry and local market users.
Provide assistance capturing account, contact, opportunity and activity data in CRM.
Provide assistance with ad hoc pipeline, industry or market data reports and dashboard coordination requests for
industry or local market users.
Respond to standard requests from national in-take portal.
Acquire specialized training and be educated on the proper execution of CRM functions and tasks limited to the
growth support team.
Adhere to firm data integrity policies and procedures.
Review pursuit deliverables to monitor brand and risk compliance and adherence to high document quality standards.
Have the opportunity to complete proposal training to develop the skills necessary to prepare pursuit documents as
capacity allows, leveraging existing templates, text and graphics.
Regularly engage, participate and contribute to group discussions and activities within their focused area such as industry,
line of business or local market growth teams.
Collaborate effectively with growth support leaders, team members, other ESS subfunctions and other internal firm client
service teams to ensure business needs are met.
Perform other duties as assigned.
EDUCATION
Associate degree or 2+ years of experience in related field
TECHNICAL/SOFT SKILLS (REQUIRED)
Demonstrates a basic knowledge of tools, resources and
technology required with assigned responsibilities
Some experience with customer relationship management software
Intermediate Microsoft Office skills, ability to learn
programs/software utilized by the firm
Excellent people skills
Ability to communicate, effectively with a diverse audience
Strong grammar and proofreading skills and experience
Effective organization, prioritization and time management skills and
strong attention to detail
Ability to prepare presentations, including charts, graphics and
tables, speaker notes and handouts, etc.
Ability to balance multiple tasks and projects
EXPERIENCE
1 to 3 years of relevant experience in a related field or area
Demonstrated experience managing multiple projects of low to moderate
risk
Ability to interact with multiple levels of leadership
LEADERSHIP SKILLS (REQUIRED)
Cultivates a safe environment to ask questions, share innovative ideas
and make suggestions
Provides relevant and timely performance feedback to others, both
positive and constructive
Provides peer-to-peer collaboration and guidance
Helps build a diverse and inclusive culture in the workplace
Has the ability to respond positively to changing circumstances, seeks and
implements change to drive business improvement and serves as a model
of the change
Works collaboratively with the growth support supervisor/manager to
provide support across the enterprise particularly during peak times
- There is an expectation that your first ninety days of employment will be in-office five (5) days per week. After those 90-days, you will have the ability to work a hybrid schedule, minimally with three (3) days in-office.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46,100 - $73,700Skills Required
- Associate degree or 2+ years of experience in a related field
- 1 to 3 years of relevant experience
- Some experience with customer relationship management (CRM) software
- Intermediate Microsoft Office skills
- Excellent interpersonal and communication skills with diverse audiences
- Strong grammar, proofreading skills, and high document quality standards
- Effective organization, prioritization, time management, and attention to detail
- Ability to prepare presentations including charts, graphics, tables, speaker notes, and handouts
- Demonstrated experience managing multiple projects of low to moderate risk
- Ability to interact with multiple levels of leadership
- Experience coordinating events (planning, AV setup, registrations, materials)
- Willingness to be in-office five days/week for first 90 days, then hybrid (minimum three days in-office)
RSM US LLP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RSM US LLP and has not been reviewed or approved by RSM US LLP.
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Parental & Family Support — Parental leave, caregiver leave, and family‑building assistance are standout strengths, including 12 weeks fully paid parental leave, six weeks paid family caregiver leave, up to $50,000 in fertility coverage, and up to $20,000 per child for adoption or surrogacy, plus backup care resources. These benefits create a family‑forward package that stands out within the firm’s total rewards.
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Leave & Time Off Breadth — Time‑off options are broad, with self‑managed PTO for associates and above, at least 14 paid holidays, and firm‑wide wellbeing days alongside hybrid work flexibility. This breadth is consistently presented as a strong component of the overall offering.
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Healthcare Strength — Medical coverage includes multiple plan designs (two HDHPs and a PPO), telehealth access, and a mental‑health platform offering up to eight free 1:1 sessions per year. Health benefits are characterized as solid to strong for the industry.
RSM US LLP Insights
What We Do
RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. For more information, visit rsmus.com.
