Growth Specialist / Sr. Specialist

Reposted Yesterday
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İstanbul, Fatih, İstanbul, TUR
Hybrid
Mid level
Information Technology • Software
The Role
The Growth Specialist will manage CRM campaigns, analyze customer data, implement marketing strategies, and optimize customer engagement through targeted communications and lifecycle projects.
Summary Generated by Built In
Want to join us as we move closer to becoming the greatest gifting company in the world?
 
We’re looking for bright, intellectually curious young professionals ready to bring out the best in themselves to kick off an exciting career devoid of corporate buzzwords and bureaucracy. Instead, we offer real-life cases to resolve and a true taste of professional life in a high-growth, high-speed tech company.
 
If you want to hold full accountability of your work, if you want to be heard when you have new ideas to contribute to the business, and if you’re ready to experience an exceptional on-the-job training; then you’re ready for the challenge.

🎯Your Journey Begins: Embrace the Exciting Adventure Ahead!

  • Build, track and optimize email, push, sms and in-app campaign pop-ups
  • Build out customer segmentation to send personalized targeted communications to the right users at the right time
  • Own your area of expertise and meet key KPIs by performing A/B tests, creating targeted segmentation, and using personalized content
  • Deliver customer lifecycle projects from start to finish, providing actionable data insights to stakeholders with key takeaways and recommendations
  • Provide consistency of all customer behaviour touchpoints
  • Make sure customer data is tracked properly across platforms and provide single view of the customer
  • Utilize customer data through marketing automation and product analytics tools
  • Analyze data from multiple sources to drive optimization and improvement of targeting, segmentation and personalization
  • Support team in building comprehensive reports and dashboards of all relevant KPIs to track and improve performance
  • Understand the business needs, provide insightful analysis for key business stakeholders

🥰Are You the One We’re Seeking?

  • You have 3+ years experience in CRM campaign management (Industrial Engineering/Management Engineering will be preferred)
  • You have knowledge about cross-channel customer engagement tools (e.g Braze, Insider)
  • You’re fluent in written and oral English
  • You’re passionate about digital marketing and eager to learn new technologies
  • You’re a deadline oriented, fast-paced producer
  • You have excellent written and verbal communication skills
  • You have the customer-oriented attitude

😎What’s in here for you?

  • 🎉Fun and Adventure Await: Get ready for exhilarating team adventures and unforgettable company activities that will create memories to cherish! 🌈
  • 🌈🛍️ Take excellent care of yourself: Wellbeing program, Momento, and More!
  • 💪 Energize Your Day, Your Way: From Gym to Nature with MultiSport! Whether you prefer a high-intensity workout, a peaceful yoga session, or a refreshing swim — with our MultiSport partnership, wellness is always within reach. Reboot your energy and embrace movement wherever you are! 🌿🏋️‍♀️🧘‍♂️
  • 🎩Express Your Unique Style: No more stuffy suits or uncomfortable attire. Embrace your personal style and wear whatever makes you feel confident and comfortable. 👗👕
  • 📚Unlock Your Potential: Biweekly Learning Hours and a Vast Training Library Await! 🎓 Never stop learning and growing! With unlimited access to top-notch training resources like Udemy and more, your professional growth knows no limits! 🚀
  • 🥰Join Vibrant Social Clubs: Connect, Collaborate, and Create Lifelong Friendships!🎉Be part of our vibrant social clubs, where you can engage with colleagues who share your passions and interests. Cultivate meaningful connections, foster collaboration, and create memories that extend beyond the workplace.🤝
  • 🤝Seamless Onboarding: Receive a Warm Welcome and a Smooth Transition! 📋 Our dedicated onboarding process ensures you feel supported and empowered from day one. We provide comprehensive training and resources to help you settle into your role quickly and effectively. 🌟
  • Join us on this exciting journey where remote work, a dynamic work ecosystem, thrilling team activities, entertainment galore, a flexible dress code, and endless learning opportunities await you! It’s time to unleash your full potential and embrace the future of work! 💃

😍About Us
 
⭐️ Where Celebration Meets Technology: Çiçeksepeti
Celebrations are life’s most special and heartfelt moments. Since 2006, we have been on a mission to combine the joy of gifting with the power of technology. Every flower delivered, every gift shared, carries our signature.
Our purpose is to transform the flower and gift experience—from production to delivery—while positioning Türkiye as a global hub in this industry. 
 
🚀 From Using Tech to Shaping Its Future
We go beyond simply taking orders. From our software infrastructure to logistics optimization, every stage is driven by data. By developing our own products and integrating technology into every step, we continuously elevate the customer experience. 
 
🇹🇷 100% Local Capital, Global Vision
Between 2011 and 2021, our partnerships with Amazon and Hummingbird Ventures fueled rapid growth. In 2021, we became fully Turkish-owned—an independent brand driven by our belief in Türkiye’s potential. 
 
🌍 From Türkiye to the World
Our production journey began in 2019 with lilies and has grown to include orchids, chrysanthemums, roses, and sunflowers. Next is our state-of-the-art rose greenhouse in Kütahya, set to become Europe’s largest enclosed facility. 
 
🤝🏻 We Produce Together, We Grow Together
Together We Go Beyond is more than a motto for us — it’s how we work, grow, and succeed. We push boundaries through teamwork, curiosity, speed, and data-driven decision-making. We believe in learning together, achieving together, and celebrating together.
If you’re ready to be part of a fast-growing, award-winning, and impactful company, join us and help shape the future of celebration.
 
🏆 Highlights & Achievements
💼 Best Employer Brand – LinkedIn Turkey Talent Awards (2019 & 2022)
🌐 The world’s most visited floral and gifting website (SimilarWeb)
🏅  Türkiye’s largest gift platform with the widest supplier network
 
"İşe alım süreçlerimizde kişisel verilerinizi nasıl işlediğimize dair bilgiye çalışan adayı aydınlatma metnimizden ulaşabilirsiniz./ Please see our candidate privacy note for information on how we process your personal data during our recruitment activities.
https://cdn03.ciceksepeti.com/editor/hr/CicekSepeti_CS-Teknoloji_Calisan_Adayi_Aydinlatma_Metni.pdf "

Skills Required

  • 3+ years experience in CRM campaign management
  • Knowledge about cross-channel customer engagement tools
  • Fluent in written and oral English
  • Passionate about digital marketing and eager to learn new technologies
  • Excellent written and verbal communication skills
  • Customer-oriented attitude
Am I A Good Fit?
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The Company
Istanbul, Zincirlikuyu
672 Employees
Year Founded: 2006

What We Do

As a pioneering tech company in gifts, our vision is to be a leader in all markets in which we operate. We create lifelong value in the lives of our employees, customers and all our business partners! Founded in 2006 by Emre Aydın, Ciceksepeti.com offers the broadest selection of flowers & gifts delivered same day within a single experience. We are very proud to have created a culture of celebration among people with our gift arrangements and our brand Bonnyfood. We are committed to continuing this tradition by making every special day memorable. In addition to our original mission of bringing a new perspective to the e-commerce sector in Turkey and making shipping faster and easier, now we offer a diverse range of products under various categories, such as electronics, home & living, personal care, supermarket, cosmetics, fashion, sports & outdoor, hobby, pet shop, jewellery & accessories, as well as flowers and edible flowers since 2019. Ciceksepeti.com is the most visited floral and gifting website according to SimilarWeb data, having 4 times more visitors than the second largest player in the world. Besides covering 70+ cities in Turkey through 55.000+ vendors and 24x7 customer support, Ciceksepeti has expanded into Mexico with its international brand, LolaFlora. We are so happy and proud to have been selected the Best Employer Brand at LinkedIn Turkey Talent Awards in 2019 and 2022! Headquartered in İstanbul, we’re a young, nimble, dedicated team of professionals, who are not only hard workers but also smart workers; who know how to get things done in the right way, as well as getting the right things done for our customers. Moreover, we’re on the verge of an exciting episode in our journey as we simultaneously set foot on international markets and grow further in domestic market

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