Growth Sales Representative

What your day could consist of:

• Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
• Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.
• Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.
• Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals
• Sales Partnership: Collaborate with the sales team to provide the necessary information, assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.

What is needed:

• A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, not required
• 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
• Experience using Customer Relationship Management (CRM) systems and other sales automation tools
• Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
• Strong written and verbal communication skills
• Ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
• Proven ability to address challenges, objections, and obstacles
• Commitment to achieving results and a history of taking initiative to drive success
• Understanding/experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
• Willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
• Strong time management skills
• Experience using technology and software tools, as the role involves showcasing the product and using internal systems