At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job SummaryIron Mountain is seeking a motivated Key Account Manager to join our Data Center team. In this role, you will be responsible for managing and expanding strategic enterprise customers by driving revenue growth, account expansion, and long-term client relationships through the cross-sell and up-sell of data center solutions. You will join a dynamic team dedicated to delivering high-performance colocation, connectivity, and managed services to large-scale enterprise and hyperscale clients.
What You’ll DoIn this role, you will:
Responsibility 1: Lead account management and growth strategies for key Data Center portfolios to increase wallet share and deliver actionable revenue growth through upsells, cross-sells, and renewals.
Responsibility 2: Collaborate with CXOs, IT Heads, and internal Data Center Operations and Engineering teams to translate complex customer business needs into technical solutions while ensuring high levels of satisfaction.
Responsibility 3: Ensure compliance with organizational standards, Service Level Agreements (SLAs), and contractual commitments by managing commercial discussions, pricing, and negotiations effectively.
The ideal candidate will have:
6+ years of experience in Key Account Management or Enterprise Sales within the Data Center, Cloud, or Information Technology (IT) Infrastructure domain.
Strong knowledge of Data Center operations, colocation, network connectivity, and managed services.
Proven ability in strategic account planning, stakeholder management, and leading complex commercial negotiations.
A Bachelor's degree in a relevant field; a Master of Business Administration (MBA) is preferred but not mandatory.
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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