Project Manager – Client Development

Reposted 16 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
AdTech • Marketing Tech
The Role
The Growth Programme & Operations Lead role involves managing a relationship intelligence system, focusing on operations, data, and stakeholder engagement for optimizing client relationships.
Summary Generated by Built In

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Project Manager – Client Development

Role Summary and Impact

Global Growth & Operations brings together growth, transformation, and operational excellence to shape the future of how WPP Media partners with its most important clients. The team works across global accounts and markets to define best practice, embed new ways of working, and activate the full strength of the WPP network to drive sustainable growth, stronger relationships, and long-term client value.

The Project Manager – Client Development supports the delivery of client development projects and programmes across a defined set of priority clients. The role helps ensure that planning, governance and follow-through are well coordinated, with clear actions, timelines and ownership in place.

This role works closely with Client Development Leads to coordinate delivery across retention activity, pre-review planning, workshops and cross-functional initiatives. It is focused on strong execution, helping teams stay organised, aligned and on track while escalating risks and issues where needed.

The role combines project coordination, operational discipline and stakeholder support, helping the Client Development team deliver consistently across multiple workstreams.

CORE RESPONSIBILITIES

· Coordinate project delivery and governance across a defined set of client development initiatives.

· Support Client Development Leads in planning and delivering retention activity, pre-review preparation and follow-up actions.

· Maintain project plans, timelines, trackers and action logs to keep workstreams organised and on schedule.

· Coordinate stakeholders across teams, markets and capabilities to support delivery of agreed plans.

· Prepare materials and support logistics for client growth workshops, internal working sessions and review meetings.

· Track actions, risks, dependencies and next steps, escalating issues to senior leads when appropriate.

· Support the day-to-day running of governance rhythms, including meeting preparation, follow-up and status reporting.

· Use established templates, tools and processes to support consistent delivery across projects and workstreams.

· Identify opportunities to improve coordination, tracking and execution within the team.

· Help create clarity and momentum by ensuring actions are captured, communicated and followed through.

SKILLS AND EXPERIENCE

You are likely to bring:

· Experience in project coordination, programme delivery, operations, PMO or client service environments.

· Strong organisational and delivery management skills, with the ability to manage multiple priorities effectively.

· Experience coordinating projects or workstreams involving multiple stakeholders.

· Comfort working in client-facing, commercial or transformation-related environments.

· Ability to translate objectives into clear plans, actions and follow-up.

· Strong attention to detail and a reliable approach to execution.

· Experience supporting workshops, governance meetings, client reviews or project delivery activity would be helpful.

· Confidence working with a range of stakeholders and maintaining clear communication.

· Comfort using trackers, templates and team processes to support effective delivery.

SKILLS & PROFILE

· Highly organised and delivery-focused.

· Structured, proactive and dependable.

· Comfortable managing multiple projects and priorities.

· Strong coordinator across teams and stakeholders.

· Calm under pressure and solution-oriented.

· Able to bring clarity and follow-through to day-to-day delivery.

· Comfortable working in a fast-moving environment with changing priorities.

· Strong attention to detail and reliable execution.

· Collaborative, practical and action-oriented.

WHY THIS ROLE

This is a hands-on project and programme delivery role supporting client development activity across a defined set of priority clients.

The role helps ensure that plans, actions, reviews and follow-up are well organised and delivered consistently, providing practical coordination and operational support to the wider Client Development team.

It is an opportunity to work with Client Development Leads, Global Client Leaders, markets and specialist teams across WPP Media, while building strong experience in project delivery, coordination and stakeholder management in a fast-paced global environment.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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Please read our Privacy Notice for more information on how we process the information you provide. 

Skills Required

  • Experience in operations, transformation, governance, or client systems roles
  • Strong project and systems management capability
  • Comfort working with data, insight, and structured information
  • Experience building and running processes or frameworks
  • Confidence working with senior stakeholders and partners

WPP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WPP and has not been reviewed or approved by WPP.

  • Wellbeing & Lifestyle Benefits Wellbeing support includes a global Employee Assistance Programme and company-wide initiatives, with modern multi‑agency campuses and on‑site amenities positioned as part of the experience. This indicates a holistic focus across mental, physical, emotional, and financial wellbeing.
  • Retirement Support Retirement offerings commonly include a US 401(k) with employer matching, though specifics can differ by operating company. This provides a recognizable savings framework that many candidates expect in large employers.
  • Parental & Family Support Family benefits can be above average in parts of the network, such as VML’s paid parental leave for adoptive and foster parents. These signals suggest meaningful support for certain family‑forming needs.

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The Company
HQ: London
90,589 Employees

What We Do

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.

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