Growth Operations Specialist

Posted 5 Days Ago
Be an Early Applicant
Amsterdam, NLD
In-Office
Entry level
eCommerce • Food • Information Technology • Retail
Tech's answer to groceries 🥑 🥐🍎
The Role
Forecast customer order demand and plan capacity for delivery hubs and fulfilment centres across Netherlands and France. Analyze customer behavior, identify bottlenecks, produce data-driven insights, and communicate with cross-functional stakeholders to support growth initiatives. No programming required initially; opportunity to learn SQL and Python.
Summary Generated by Built In

In a nutshell 

As a Growth Operations Specialist at Picnic, you will calculate customer demand and our capacity. You will identify and overcome bottlenecks. In this role you are a key player in our growth plan in the Netherlands and France. Your affinity for numbers will enable you to  to calculate data driven insights related to our customer demand as well as supply chain capacities. Your excellent communication skills will help you deal with multiple stakeholders across our business efficiently and effectively. By keeping up-to-date with industry trends, you’ll come up with innovative new ideas that improve the way we do demand forecasting and capacity planning. You don’t need any programming and/or coding skills - an affinity for numbers and being open to learn new skills is what counts!

Tricks of the trade
  • Forecasting: Be responsible for forecasting customer order demand on a daily, weekly and monthly basis 

  • Capacity planning: Oversee the capacity in our delivery (Hubs) and fulfilment centres to ensure we’re able to meet customer expectations daily 

  • Stakeholder management: Communicate effectively with stakeholders from multiple areas of the company (Customer team, Fulfilment & last mile operations)  

  • Analyse data: Create data driven insights on changing customer behaviour

About you
  • HBO degree or similar educational background 

  • 1-3 years of experience in forecasting, capacity planning or similar
  • You’re data-driven and have a passion for numbers and models

  • You’re a clear and engaging communicator 

  • You’re fluent in English (Fluency in Dutch and/or French is a bonus, but not required) 

  • You’re open to learn new skills like: SQL, Python

  • You're available to work 1 weekend (Sat+Sun) per 10 weeks


Picnic Perks

🥗Fresh Lunch, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

🚴🏼‍♂️Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate.

✍🏼 Learning & development 

You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. 

All the rest 

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. 

Skills Required

  • HBO degree or similar educational background
  • Data-driven with passion for numbers and models
  • Clear and engaging communication skills
  • Fluent in English
  • Fluency in Dutch and/or French
  • Willingness to learn SQL and Python
  • Available to work 1 weekend (Saturday and Sunday) per 10 weeks
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The Company
HQ: Amsterdam
4,979 Employees
Year Founded: 2015

What We Do

At Picnic, we’re revolutionizing the way people buy groceries. Our affordable and sustainable service is made possible by our passionate people, cutting-edge technology, efficient planning, and, of course, our fleet of iconic electric vehicles! It’s why our customer base is growing rapidly across the Netherlands, Germany, and France. One of the things that makes Picnic different is that we handle almost everything in-house: forecasting, developing our first automated warehouse and new electric Picnic vehicles, internal and customer-facing applications—the list goes on. It gives us more freedom when it comes to trying out new and innovative ideas, which is something we do a lot! We love to challenge ourselves and learn new things. Our teams have access to various meetups, language classes, ‘Lunch & Learn’ sessions, our very own Tech Academy, and tailored soft-skills training. Professional development is as important to us as the service we provide to our customers. As a diverse team made up of over 80 nationalities, there are always plenty of activities to get involved with, whether you’re into sports, board games, charitable causes, dancing (at our legendary Picnic festival), or licorice tasting—yes, even that! Our scale-up culture means you get to own your role and bring fresh ideas to the table. So, if you’re looking for an opportunity to make a real difference, get in touch—we’d love to hear from you.

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