Growth Marketing Operations Manager

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members, and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.)

We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social and helps brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/.

So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may just the person we're looking for to join us on our next stage of growth. 

The Growth Marketing Operations Manager drives the company's growth initiatives by optimizing operational processes, managing cross-functional projects, and leveraging data to inform strategic decisions. This role requires analytical skills, operational expertise, and strategic thinking to ensure the efficient execution of growth strategies.

What you’ll do

• Develop and implement scalable processes to support growth initiatives.
• Identify and address operational bottlenecks and inefficiencies.
• Collaborate with cross-functional teams to align operational goals with overall business objectives.
• Design, document, and refine SDR operational processes, including inbound or outbound prospecting procedures and feedback loops.
• Evaluate, implement, and integrate new features, extensions, or additional tools that streamline workflows, enhance data visibility, and support future growth.
• Conduct regular system audits and troubleshooting to minimize downtime and optimize the SDR experience.
• Collaborate with Sales enablement to align technology best practices
• Maintain lead scoring models and reduced manual tasks.
• Stay informed about emerging trends and best practices in Marketing Operations and Sales Development, proactively recommending enhancements to current workflows.
• Work with PMO on post-implementation reviews of new processes or technologies, measuring ROI and refining strategies as needed.
• Analyze growth metrics and KPIs to inform strategic decisions.
• Develop and maintain dashboards to track performance and identify trends.
• Collaborate with cross-functional teams to establish standardized reporting frameworks, driving consistent metrics across departments.
• Foster a collaborative environment within the growth team and across departments.

What you’ll bring

• 3+ years in Marketing Operations, Sales Operations, or a similar role with an emphasis on operational process design and optimization.
• Proven experience administering and optimizing Growth tools such as Outreach, as well as marketing automation platforms (e.g., HubSpot, Marketo) and CRMs (e.g., Salesforce).
• Track record of improving SDR or sales development processes through workflow automation, data management, and tool integrations.
• Experience with and interest in using AI tools to achieve operational efficiencies  
• Advanced proficiency in marketing and sales enablement platforms, with a particular focus on scaling new features and integrations.
• Familiarity with data visualization tools Tableau and basic knowledge of SQL or other query languages is beneficial.
• Detail-oriented with exceptional organizational and project management capabilities, able to juggle multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills; able to translate complex operational processes for diverse audiences.
• Resourceful and solutions-focused, with a knack for identifying and resolving workflow inefficiencies.

MNTN perks:

• 100% remote  
• Flexible vacation policy
• Annual vacation allowance for travel related expenses
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development

About MNTN:

Our recruiters will always reach out using an email address ending with @mountain.com or @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Build with Ferguson Master, OneWheel, Tarte, Decked, and National University.

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