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The Role
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Introduction:
Move, Sword Health’s whole-body solution for a pain-free tomorrow, is looking for an analytical, strategic and driven candidate to help us optimize our enrollments in 2025. The Sword Move Strategy & Operations Associate, reporting to the Head of Marketing, will play a critical role in optimizing marketing efforts across key channels—email, direct mail, webinars, and landing pages—while driving enrollments for top-tier clients and health plans.
By analyzing campaign performance, identifying high-impact experimentation opportunities, and building insightful dashboards in tools like Looker and Google Sheets, this key player will help the Move team achieve ambitious growth goals. We’re looking for a self-starter with a passion for data-driven decision-making, a knack for designing and executing impactful marketing experiments, and experience driving growth through analytics in a B2C or B2B2C environment. If you’re excited to collaborate with cross-functional teams and create measurable impact, we’d love to meet you!
What you'll be doing:
- Analyze the performance of key marketing channels (website/landing pages, email, direct mail, lifecycle, and webinars) to identify trends and improve conversion rates.
- Improve our marketing data layer by increasing our analytical sophistication through the creation of looker or google sheet dashboards that will inform the entire Move marketing vertical.
- Identify and prioritize experimentation opportunities based on performance data.
- Monitor top-tier clients and health plans, flagging underperformance and suggesting improvements.
- Propose and execute experimentation strategies, prioritizing projects with the highest ROI and managing projects through ideation and execution.
- Design and implement data-driven marketing experiments to enhance enrollment conversion rates across channels, working closely with the Content Marketing Manager.
- Measure and analyze test results and top client initiatives to drive continuous improvement.
- Collaborate cross-functionally with teams in Design, Marketing Operations, Growth Marketing, Brand Marketing, Data, Customer Success, Clinical, and Operations.
What you need to have:
- 3+ years of experience in marketing analytics, focusing on optimizing for customer acquisition in a B2C or B2B2C high-growth startup (preferably early-stage) or consulting/agency roles.
- Excellent English and willingness to work a later schedule to support US-based teammates, starting at 10:00 am Portugal Time.
- Thrives in a fast-paced, startup environment with a proactive, adaptable mindset.
- Expertise in analytical tools like Looker and Google Sheets; Mixpanel experience is a plus.
- Strategic thinker with strong execution skills, attention to detail, and a positive, can-do attitude.
- Proven ability to ideate, execute, and measure impactful A/B tests across digital marketing channels.
- Data-driven, leveraging insights to optimize campaigns and improve performance.
- Knowledge of email acquisition and digital marketing best practices, with a willingness to learn new platforms and technologies.
- Strong written and verbal communication skills and effective cross-functional collaboration.
- Track record of producing a high volume of marketing campaigns in a fast-moving, high-growth environment.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
