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The Role
Lead Spotify Premium growth in Japan by owning acquisition, conversion, retention, and revenue strategy. Develop growth plans, lifecycle marketing campaigns, partnerships, and experimentation across digital channels. Use customer insights, analytics, and business cases to identify scalable opportunities, while collaborating with Marketing, Product, Data Science, Payments, Finance, and Partnerships. The role also involves developing a team member and improving execution with AI-powered tools.
Summary Generated by Built In
Join Spotify's Japan Growth team and help more listeners discover the value of Spotify Premium. As part of our Markets & Subscriptions organisation, you'll play a key role in growing our subscriber base in one of Spotify's most important markets.
Japan is Spotify's only single-country region, and we're entering an exciting new chapter focused on partnerships and sustainable growth. Working across marketing, product, data and commercial teams, you'll shape our growth strategy, turn customer insights into action and find new ways to connect Japanese listeners with Spotify Premium. You'll have the opportunity to make a meaningful impact while developing your leadership responsibilities over time.
What You'll Do
- Lead Spotify's growth strategy in Japan, driving Premium subscriber acquisition, conversion, retention and revenue performance.
- Own and deliver the Premium growth plan, identifying opportunities across the customer journey and translating them into measurable business outcomes.
- Work closely with Marketing, Music and Partnerships leadership to shape growth priorities based on consumer insights, market trends and competitive dynamics.
- Partner with our Partnerships team to unlock subscriber growth through telecommunications, device, payment and content partners.
- Design and run experiments across paid, owned and in-app channels, using data and clear success metrics to improve conversion and retention.
- Develop CRM and lifecycle marketing strategies across email, push notifications and in-app messaging, creating relevant experiences that engage and retain listeners.
- Collaborate with Product, Data Science, Payments and Finance teams to build business cases, evaluate performance and identify scalable growth opportunities.
- Lead and develop a team member, share learnings with regional Growth teams and explore how AI-powered tools can improve decision-making and execution.
Who You Are
- You have experience driving growth in a digital consumer business, such as streaming, entertainment, e-commerce or consumer technology.
- You have a track record of owning subscriber or commercial growth targets and understand how acquisition, conversion and retention contribute to sustainable growth.
- You're experienced in digital marketing, CRM and lifecycle campaigns, with the ability to turn customer insights into meaningful action.
- You're confident using data, analytics tools and experimentation to make decisions, evaluate performance and identify opportunities. Familiarity with SQL can help you go further.
- You understand subscription business economics, including customer lifetime value, subscriber acquisition cost and gross margin.
- You combine analytical thinking with creative marketing instincts and a strong understanding of Japanese consumer behaviour and culture.
- You're comfortable collaborating across functions, influencing stakeholders and taking ownership of initiatives in a fast-moving environment.
- You enjoy developing others, are curious about using AI to improve how you work, and communicate fluently in Japanese and confidently in business English.
- Please apply to this role with your CV/Resume in English
Where You'll Be
- This role is based in Tokyo
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Skills Required
- Experience driving growth in a digital consumer business such as streaming, entertainment, e-commerce, or consumer technology
- Track record of owning subscriber or commercial growth targets
- Experience with digital marketing, CRM, and lifecycle campaigns
- Ability to use data, analytics, and experimentation to make decisions and evaluate performance
- Understanding of subscription business economics, including customer lifetime value, subscriber acquisition cost, and gross margin
- Strong understanding of Japanese consumer behavior and culture
- Fluency in Japanese and confidence in business English
- Familiarity with SQL
- Interest in using AI to improve work processes
Spotify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spotify and has not been reviewed or approved by Spotify.
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Flexible Benefits — Employees consistently praise the total compensation package beyond base salary, highlighting a mix of RSUs, cash incentives, and stipends alongside core pay. The package is described as flexible and customizable through equity choices (e.g., RSUs, options, cash) that can be tailored for long-term wealth building.
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Leave & Time Off Breadth — Time-off offerings are repeatedly highlighted as substantial, including generous vacation, paid sick days, volunteer time, and flexible holidays. These policies are framed as a meaningful part of the overall rewards experience beyond salary.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life insurance, disability coverage, and mental health support. Additional employer contributions to HSAs are cited as strengthening the overall health and wellness value proposition.
Spotify Insights
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The Company
What We Do
Spotify transformed music listening forever when it launched in Sweden in 2008. Discover, manage and share over 50m tracks for free, or upgrade to Spotify Premium to access exclusive features including offline mode, improved sound quality, and an ad-free music listening experience.
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