Growth Lead, Digital

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in US
Remote
120K-150K Annually
Senior level
Enterprise Web
G2 is where you go for software.
The Role
The Growth Lead, Digital will drive customer acquisition and retention strategies for G2's Marketing Solutions, focusing on a global growth strategy and optimizing the customer journey through data-driven insights and collaboration with various teams.
Summary Generated by Built In

About G2 - The Company

When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People 

At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. 

About The Role

As our Growth Lead, you will be pivotal in driving acquisition, activation, retention and expansion strategies that fuel our company's Marketing Solutions revenue for the SMB segment. Your focus will be on building a GTM engine aligned with our revenue goals, leveraging data, tools and cross-functional partnerships to optimize performance across all stages of the customer journey.

In This Role, You Will: 

Journey Orchestration and Instrumentation - 30%

  • Design, operationalize and maintain an end-to-end customer journey for the SMB segment across G2’s Marketing Solutions offerings

  • Outline the desired customer and business outcomes at each step of the journey, define success success metrics and PQL signals, prioritizing in-app self-serve, then digital touch-points (including AI), and strategically adding human intervention when required.

  • Partner with RevOps to implement comprehensive tracking and measurement frameworks across the entire journey to understand performance, ensuring data is accurate and insights actionable for continuous improvement.

Growth Strategy & Execution - 30%

  • Develop a global growth strategy that aligns with our GTM approach of Product-led Growth and Product-led Sales (digital-first, humans in the loop)

  • Lead the planning, execution, and optimization of initiatives aimed at increasing customer acquisition, activation, retention and expansion.

  • Partner cross-functionally to connect the dots and remove roadblocks across the entire GTM motion and keep partners in Product, Customer Success and Sales aligned and accountable.

  • Partner with the SMB AE team to efficiently drive upgrades to higher revenue packages

Campaign Optimization - 15%

  • Direct ownership of planning, execution and outcomes for Marketing campaigns, including lifecycle emails, 1:1 nurture sequences, in-app notifications and nudges.

  • Run, measure and optimize campaigns to improve conversion, activation and upgrade performance.

  • Collaborate with Product Marketing and Product to fine-tune messaging, targeting, and delivery.

Data-Driven Decision Making - 15%

  • Measure full funnel performance and adjust execution to ensure the achievement of our revenue goals.

  • Use data and learnings to inform strategic adjustments.

  • Utilize analytics (including product, marketing and sales) to prioritize growth initiatives and measure campaign effectiveness.

Collaboration with Leadership - 10%

  • Work closely with the VP/GM to ensure alignment between Growth efforts and overall business objectives.

  • Provide regular updates on progress, reporting on metrics, insights, and recommendations for strategic pivots.

  • Effectively communicate with leaders across Revenue and other departments for journey instrumentation and full GTM alignment.

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

  •  A minimum of five years of experience in growth marketing with a focus on digital-first GTM

  • Proven ability to analyze and derive insights from a variety of data sources to measure effectiveness and performance of GTM motions and campaigns

  • Highly effective communicator and cross-functional collaborator to drive strategic alignment and execution toward business goals

  • Expertise in global growth marketing

  • Experience selling to SMB

What Can Help Your Application Stand Out:
  •  Experience in marketplaces is a plus

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here

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For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.
For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.

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The Company
HQ: Chicago, IL
600 Employees
Year Founded: 2012

What We Do

G2 is the world's largest and most trusted software marketplace and source of data in the age of AI. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business — including Salesforce, HubSpot, Zoom, and Adobe.

G2 is democratizing software, disrupting the traditional analyst model, and building trust by showcasing the authentic voice of millions of software buyers. When you choose software based on the experiences of people just like you, you can reach your true potential.

We’re proud that over 60% of the Forbes Cloud 100 are G2 customers. And we’re even prouder to partner with them on building their reputation, managing their software spend, gaining valuable software insights, and growing their business.

Why Work With Us

G2 was founded to be a place where people will love to work. We have big goals and are grounded in our PEAK values. Employees are led by conscious leaders who share commitments and 7 core leadership principles. We celebrate successes, forgive mistakes, and support one another during challenging times. Together, we will grow and reach the top.

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