Our client is a well-established, regulated UK-based law firm headquartered in London, with over a decade of experience delivering high-quality legal services. Known for its client-centric approach and transparency, the firm provides tailored legal solutions across multiple practice areas. As part of its expansion, the firm is building a strong offshore team at Technopark, Trivandrum.
We are hiring Growth Executives to support the firm’s client acquisition and engagement efforts. This role involves handling initial client interactions, understanding requirements, presenting appropriate legal service options, and driving conversions through structured follow-ups.
Client Engagement
- Handle inbound and outbound client enquiries via calls and email
- Build rapport with potential clients and understand their requirements
Lead Management
- Schedule consultations and share relevant service options
- Provide quotations and follow up consistently until closure
Solution Selling
- Clearly communicate the firm’s value proposition
- Recommend suitable services aligned with client needs
CRM & Pipeline Management
- Maintain accurate records of leads and interactions in CRM
- Track pipeline and ensure timely follow-ups
Collaboration
- Work closely with internal teams to improve service understanding and delivery
- Contribute to enhancing overall client experience
Training & Development
- Participate in ongoing training sessions to improve product knowledge and performance
Proactive Execution
- Identify new opportunities and manage leads independently
- Demonstrate ownership and accountability in achieving targets
- Strong written and verbal communication skills in English (mandatory)
- Good analytical and problem-solving abilities
- Ability to learn quickly and manage multiple tasks effectively
- Basic understanding of sales, client handling, or customer engagement is an advantage
- Bachelor’s degree preferred (not mandatory)
- Competitive Compensation: Based on skills, experience, and performance
- Work-Life Balance: Fixed Monday–Friday schedule with weekends off
- Global Exposure: Work aligned with UK clients and business operations
- Growth Environment: Collaborative workplace with learning and development opportunities
Skills Required
- Strong written and verbal communication skills in English
- Good analytical and problem-solving abilities
- Ability to learn quickly and manage multiple tasks effectively
- Basic understanding of sales, client handling, or customer engagement
- Bachelor's degree
What We Do
The Closing Gap is a Trivandrum-based business-solutions company serving individuals and organizations. It provides integrated business services, career-growth support, resume writing, career consultations, interview preparation, recruitment and talent support, digital-presence management, business strategy and operations, and content creation and marketing. Its mission is to bridge gaps, unlock potential, and help clients develop careers, strengthen brands, and scale businesses through tailored, results-driven solutions.
