Growth, Business Strategy and Operations

About the Team

The Growth team drives user and revenue growth across OpenAI’s products globally, spanning both consumer and business segments. We operate across the full funnel—from awareness and acquisition through activation, retention, and monetization—connecting out-of-product and in-product experiences into seamless, compounding growth loops.

We focus on building scalable, programmatic growth systems that unlock durable impact. This includes rapid experimentation, rigorous measurement, and deep cross-functional collaboration across product, engineering, data science, finance, and marketing. We prioritize high-signal opportunities, move quickly, and hold a high bar for ROI, user value, and long-term leverage.

We accelerate growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking our product’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.

This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.

About the Role

We are looking for a growth athlete to drive business strategy, operations, and high-impact special projects across the Growth organization.

This role sits at the intersection of strategy and execution—you will identify and size opportunities, drive alignment across stakeholders, and operationalize initiatives into scalable systems with measurable impact. You will be expected to balance speed and rigor, navigating ambiguity while maintaining a strong focus on ROI and long-term leverage.

This role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own end-to-end growth initiatives: from problem definition and hypothesis generation through execution, measurement, and iteration

• Drive programmatic scale: translate one-off wins into repeatable systems across channels, geos, and user segments

• Lead with data and judgment: build clear ROI frameworks, define success metrics, and make trade-offs across competing priorities

• Operate across the full funnel: with exposure to both organic and paid levers, and a deep understanding of user journeys and conversion dynamics

• Partner cross-functionally: work closely with product, engineering, data science, design, and finance to ship high-quality, scalable solutions

• Tackle whitespace opportunities: identify and incubate new growth surfaces, 0→1 bets, and strategic initiatives that unlock step-function growth

This is a highly dynamic role that requires someone who is nimble, adaptable, and comfortable operating in both structured and ambiguous environments.

You might thrive in this role if you are/have:

• 8+ years of experience in bizops, growth, product management, product strategy & operations, or technical operator experience at a scaled startup or growth-stage company.

• Proven ability to launch, scale, and optimize organic and paid growth channels at significant scale.

• Strong analytical skills and proficiency with measurement tools (Google Analytics, internal BI tools, experimentation platforms).

• Experience with AI-driven analytical tools, creative ops engineering, and workflow automation.

• Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure.

• Able to move fluidly between strategy, execution, and operations

• Comfortable balancing short-term impact vs. long-term system building

• Skilled at narrative framing and stakeholder alignment, especially across technical and non-technical partners

• Biased toward action, but grounded in rigor and first-principles thinking

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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