Casap is a Series A startup based in San Francisco founded by product leaders from Robinhood and Chime. We are on a mission to change the way banks operate by building an autonomous banking platform from the ground up. We’re starting with automating dispute and chargeback resolution and already, customers and the industry love our product. Casap is backed by Lightspeed Ventures, Primary Ventures, and a variety of strategic investors and partners.
Casap is looking for a Growth Associate to help build relationships and source sales opportunities with Bank, Credit Union, and Fintech leaders.
As a Growth Associate, you’ll partner directly with a Senior Account Executive to break into a focused list of strategic accounts. Your job is to create the right opportunities through smart research, thoughtful outreach, and building real relationships that turn into pipeline.
There’s tremendous demand for Casap’s product. We just need to educate the market so we’re top of mind when the timing’s right for them to evaluate.
Responsibilities
Partner directly with a Senior Account Executive to develop and execute outreach campaigns for a targeted list of strategic accounts
Conduct disciplined, personalized prospecting through calls, emails, and LinkedIn - never robotic or bulk messaging
Research accounts thoroughly, identify the right contacts, and craft tailored engagement strategies
Excel in mock calls and practice sessions to continuously sharpen messaging and delivery
Support account planning, territory strategy, and relationship building across longer sales cycles
Travel to industry conferences, trade shows, and networking events to meet prospects and generate pipeline
Help organize and host smaller events (dinners, roundtables, briefings) to connect with executives in target accounts
Track activities and pipeline development in the CRM with consistency and accuracy
Qualifications
You could really be anyone, BUT most likely you have same sales experience (even if selling something totally unrelated to what Casap does)
Strong mix of EQ and IQ: able to connect with people while quickly understanding business needs
Disciplined, organized, and persistent - you follow through and don’t let opportunities slip
High initiative and resourcefulness, with the ability to operate in an entrepreneurial environment
Comfortable on the phones and in meetings with senior executives
Coachable and eager to learn, with long-term interest in building a sales career
Comfortable with 1–2 trips per month for conferences or client events
Skills Required
- Previous sales experience (can be in a different product/service)
- Ability to conduct personalized prospecting via phone, email, and LinkedIn
- Familiarity using a CRM and tracking pipeline activity accurately
- Strong interpersonal skills (EQ) and business understanding (IQ)
- Disciplined, organized, persistent, and follows through on opportunities
- High initiative and ability to work in an entrepreneurial environment
- Comfortable on calls and in meetings with senior executives
- Coachable, eager to learn, and interested in a long-term sales career
- Willingness to travel 1-2 times per month for conferences and client events
- Ability to support account planning, territory strategy, and long sales cycles
- Ability to help organize and host small events (dinners, roundtables, briefings)
What We Do
We’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into a loyalty-building moment for customers and members.
Why Work With Us
We’re a Series A startup founded by product leaders from Robinhood and Chime, and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture. Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.
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