Groups & Events Executive - Sales

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Responsible for Groups and events at Qasr Al Sarab Desert Resort by Anantara.

• You will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm groups and events within the guidelines of the Hotels Sales Strategy set by the department leadership.
• You will identify up-selling opportunities, and maximize revenue through catering and group bookings.
• Provide efficient and effective service to the highest standard level, to handle customer inquiries within predefined parameters in order to close sales.
• Ensure that all administration is processed professionally, efficiently and in a timely manner.
• Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively translate this positioning in the marketplace.
• Maintain a personal up-to-date knowledge on all assigned product and service offerings, as well as the products, services, rates and new developments of key competitors, and an awareness of general industry trends of Abu Dhabi.
• Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
• Continually review the actual production of each account against the potential for that account and review suggestions for improvement with department leadership.
• Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
• Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
• Take ownership for your professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to succeed in your role.
• Maintain accurate management status reporting on business results and associated action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure.
• Actively participate in client familiarization trips, site inspections, road shows and workshops as required to meet the sales targets of each of the hotels within the cluster and to assist during the event execution on property when required.
• Balancing and driving a successful collaboration and team spirit amongst the on- and off-property teams.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.
• Drive opportunities to up-sell and cross-sell Anantara products.
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset.

• At least 1-2 years sales experience in a 5-star / luxury hotel with groups & events focus
• Bachelor’s Degree in any related field
• Confident communication skills, excellent written and verbal English is essential
• Second language preferred, but not mandatory
• Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
• Excellent computer skills (Microsoft Word, Excel, Outlook Express, Internet, e-mail)
• Positive attitude with excellent interpersonal and team building skills
• Ability to influence and persuade with good negotiation techniques

Relocate to remote area