The Heathman Hotel is where Portland’s cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest, The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland.
At Heathman Hotel, hospitality is rooted in thoughtful design, meaningful connections, and memorable guest experiences. The Group Sales Manager plays a key role in driving revenue and building lasting relationships by securing group and corporate opportunities for the hotel.
This role focuses on identifying new business opportunities, developing client relationships, and partnering with internal teams to ensure every guest experience reflects the distinctive character and service standards of Heathman Hotel.
Requested Tasks
- Generate new business through proactive sales efforts including prospecting, networking, and client outreach
- Develop and maintain relationships with corporate accounts, travel planners, and event organizers
- Respond to inquiries, prepare proposals, and negotiate contracts for group bookings and events
- Conduct property tours and presentations for prospective clients
- Partner with Convention Services and Catering teams to ensure smooth event planning and execution
- Maintain accurate records of sales activities and client interactions within sales systems
- Monitor market trends and competitor activity to identify new opportunities
- Participate in industry events, trade shows, and networking opportunities to promote the property
- Support departmental revenue goals and overall hotel sales strategy
- Adhere to Makeready’s Guiding Principles
- Perform additional duties and assignments as required
Requested Capabilities
- Prior experience in hotel sales, hospitality sales, or business development preferred
- Experience in group sales, corporate sales, or event sales strongly preferred
- Strong relationship-building and negotiation skills
- Excellent communication and presentation abilities
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office and sales management systems preferred
- Professional, polished, and guest-focused demeanor
- Ability to stand and walk throughout the property during client tours and events
- Ability to occasionally lift objects up to 25 pounds related to sales materials or event setup
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance
Skills Required
- Prior experience in hotel sales, hospitality sales, or business development
- Experience in group sales, corporate sales, or event sales
- Strong relationship-building and negotiation skills
- Excellent communication and presentation abilities
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Ability to stand and walk throughout the property during client tours and events
- Ability to occasionally lift objects up to 25 pounds related to sales materials or event setup
What We Do
Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms. At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay. Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
