Group Sales Manager

GROUP SALES MANAGER – HARMONY HOSPITALITY

EMBASSY SUITES BY HILTON WILMINGTON RIVERFRONT, WILMINGTON, NC

Are you a relationship-driven sales professional who thrives on creating experiences, building connections, and driving results?

Join the award-winning team at the Embassy Suites Wilmington Riverfront — a premier destination located in the heart of downtown Wilmington’s vibrant riverfront district. We are seeking an energetic, motivated Group Sales Manager to help grow our Association market segment while representing one of the area’s most dynamic hospitality destinations.

This is an opportunity to be part of a fast-paced, collaborative sales culture with a company that values innovation, leadership development, and long-term career growth.

As Sales Manager, you will be responsible for generating new business, cultivating client relationships, and maximizing revenue opportunities for the hotel. You’ll work closely with operations and leadership teams to deliver exceptional guest experiences from initial inquiry through event execution.

• Prospect, solicit, negotiate, and close new and repeat business to exceed revenue goals
• Focus primarily on (but not limited to) the National and North Carolina Association markets
• Build strong relationships through networking, outside sales calls, trade shows, and community involvement
• Develop creative sales strategies based on market trends and hotel demand
• Partner with hotel departments to ensure seamless event execution and guest satisfaction
• Maintain and grow key account relationships to increase market share
• Represent the hotel professionally within the community and industry organizations
• Participate in strategic sales planning, quarterly action plans, monthly one –on-ones, and budgeting initiatives

• Work at one of Wilmington’s premier waterfront hotels
• Be part of a growing hospitality company with advancement potential
• Collaborative and supportive leadership team
• Opportunity to make a direct impact on hotel success
• Dynamic mix of local, regional, and statewide business development
• Hilton travel benefits available worldwide
• Opportunity to attend industry events, trade shows, and networking functions

The ideal candidate is outgoing, driven, organized, and passionate about hospitality sales.

• 2+ years of hotel sales experience in catering and/or rooms sales
• Experience working with Association markets preferred
• Proven ability to generate business and close sales
• Strong communication, negotiation, and relationship-building skills
• Ability to analyze market trends and develop strategic sales plans
• Professional, self-motivated, and team-oriented mindset
• Experience with Delphi.fdc, OnQ PMS, GRO, and Microsoft Office preferred
• Existing involvement with Association Executives of North Carolina (AENC) or similar industry organizations strongly preferred
• Bachelor’s degree or equivalent hospitality/sales experience preferred

• Some evenings and weekends required based on business needs
• Bi-monthly travel within North Carolina expected
• Full-time position
• Benefits available after introductory period, including:
  • Medical, Dental & Vision Insurance
  • 401(k)
  • Hilton Team Member Travel Benefits
  • Paid Time Off
  • Professional Development Opportunities

​​​​​​​​​​​​​​If you are passionate about hospitality, enjoy building meaningful client relationships, and want to be part of an exciting and growing team, we would love to meet you.

Apply today and help shape memorable experiences on Wilmington’s riverfront.