Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
Why is this role important at Infobip?Every successful product begins with great leadership, vision, and execution. As our product portfolio grows and scales globally, strong alignment, strategy, and coordination across teams become more critical than ever.
That’s why we’re looking for a Group Product Manager to join our expanding Infobip team. This leadership role is vital in driving cross-functional collaboration, shaping the future of our product offering, and ensuring the highest standards of quality and innovation.
As a Group Product Manager, you will play a key role in guiding Product team, aligning product development with market needs, and maximizing business impact across the board.
What will you do at Infobip?- Organize, coordinate, and guide the work of product teams to ensure alignment and efficiency.
- Identify areas for improvement across the department and suggest actionable changes.
- Conduct market research to inform product direction in line with the product strategy.
- Engage in product discovery, understand stakeholder needs, and translate them into clear product requirements.
- Provide ongoing input and support during the product development cycle
- Plan and prioritize tasks to maximize delivery impact.
- Perform final product testing, validate product quality, and ensure thorough documentation.
- Collaborate closely with all stakeholders - development teams, sales, marketing, leadership, and clients.
- Act as the key internal and external representative of the product, enabling sales and marketing teams with the right positioning and messaging.
- Proven experience in product leadership roles (Group PM, Lead PM, or similar).
- Experience managing multiple product teams or product areas.
- Strong track record of driving impact and aligning product development with business strategy.
- A hands-on approach, with the ability to drive strategy while simultaneously diving deep into execution.
- Excellent stakeholder management skills across departments and seniority levels.
- Deep understanding of product discovery, delivery, and optimization processes.
- Experience with agile methodologies such as Scrum, Kanban, or LeSS.
- Skilled in prioritization, team coordination, and process improvement.
- Ability to communicate complex ideas clearly and effectively.
- Fluent in English, both written and spoken.
- A team player with a proactive, independent approach and a strong sense of ownership.
Note: By applying, you are joining our Product Management talent community so we can reach out to you when we have a matching position. Please note that feedback may be delayed, and we will contact candidates whose profiles match our open roles.
At Infobip, the Product Manager plays a pivotal role in shaping the future of global communications by leading product vision, strategy, and execution within one of critical domains, aligning cross-functional teams to deliver a seamless, scalable, and secure communication experiences.
Infobip offers a comprehensive suite of communication products and services designed to simplify global communication and enhance customer engagement, including a CPaaS that supports various channels like SMS, Voice, Email, WhatsApp, Viber, and RCS, alongside customer engagement SaaS solutions such as a cloud contact center (Conversations), AI-powered chatbot builder (Answers), omnichannel engagement (Moments), and customer data platform (People CDP).
Infobip also delivers innovative Telco solutions that help mobile operators unlock new revenue streams and accelerate digital transformation through advanced messaging, security, and monetization services. Find more details about our products and services on the Products page.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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