Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.
About the Role
We are looking for a Group Product Manager to lead product strategy and execution across our Corporate & Commercial Product portfolio within the Banking Platform organization. In this role, you will own the vision and roadmap for a set of related products serving corporate and commercial banking clients, including Deal Manager, Billing, Account Analysis, Groups, and Hierarchies.
You will lead and mentor a team of Product Managers and Product Analysts, partnering closely with Engineering, QA, and senior leadership, including the Chief Product Officer, to define product vision, goals, and priorities for the portfolio. This role requires strong leadership and people development skills, deep product and business acumen, and the ability to drive cross-functional collaboration across a complex, multi-product portfolio.
What You Will Do
- Own the product strategy and roadmap for the Corporate & Commercial Product portfolio, aligned with Zafin’s overall product vision and business objectives.
- Lead and mentor a team of Product Managers and Product Analysts, providing guidance, coaching, and support to drive performance and professional growth.
- Partner with senior leadership, including the Chief Product Officer, to define product vision, goals, and priorities across the portfolio.
- Drive cross-functional collaboration across Product, Engineering, QA, Design, and Sales to deliver high-quality products that meet customer and business needs.
- Conduct market and user research to identify new opportunities and inform portfolio-level strategy.
- Analyze portfolio performance against success metrics (i.e. revenue, adoption, customer satisfaction) and define capabilities to drive improvement.
- Represent the Corporate & Commercial portfolio in executive and customer-facing discussions.
- Balance competing priorities across products within the portfolio, ensuring resourcing and roadmap decisions reflect overall business strategy.
- Recruit, hire, and develop Product Managers, Product Analysts, and other product talent, and oversee their professional growth and training.
- Evaluate complex business and technical requirements and make strategic recommendations regarding product direction and feature development.
- Work closely with engineering leadership to prioritize development work, manage delivery risks, and ensure successful execution.
- Meet with customers and implementation teams to discuss requirements, specifications, costs, and timelines, and validate solutions and strategic product decisions.
- Review completed work at the end of each sprint to confirm features are implemented as intended.
- Represent user needs across the organization and demonstrate expertise in the industry’s critical business issues.
- Develop prototypes and proof-of-concepts to align stakeholders and validate strategic direction.
- Serve as the subject matter expert for the portfolio on market dynamics, competitive landscape, technology trends, and customer needs.
- Lead product demonstrations to customers, develop relationships with key accounts, and provide input on pricing models.
- Promote products to sales teams through training sessions, webinars, and other enablement mechanisms.
What You Need to Succeed
- Bachelor’s or master’s degree in Business, Computer Science, Commerce, Engineering, or a related field; MBA preferred.
- 12+ years of progressive product management experience at enterprise software or SaaS companies, including at least 3-5 years in the financial services/banking industry, along with people leadership experience managing Product Managers or similar roles.
- Proven track record of setting product strategy and roadmap for a multi-product portfolio.
- Strong leadership skills, with experience coaching and developing product talent.
- Strong product and business acumen, with experience using data and success metrics to guide portfolio decisions.
- Excellent communication and stakeholder management skills, with experience engaging senior leadership and external customers or partners.
- Experience driving cross-functional collaboration across Engineering, QA, Design, and go-to-market teams.
- Domain knowledge of corporate and commercial banking, core banking, and/or product and pricing is a strong asset.
- Deep expertise in Fintech solutions and emerging banking technology trends.
Nice to Have
- Experience with enterprise deal management, billing, or account analysis workflows.
- Familiarity with AI-assisted product development or AI-enabled product capabilities.
- Experience managing a product portfolio through M&A, platform consolidation, or major transformation.
- Prior experience in a SaaS or platform business serving enterprise banking clients.
Success in This Role Looks Like
- The Corporate & Commercial Product portfolio has a clear, prioritized roadmap aligned to business strategy.
- Product Managers and Product Analysts on the team are supported, growing, and delivering consistently.
- Cross-functional teams are aligned on portfolio priorities and trade-offs.
- Senior leadership and customers see the Group Product Manager as the trusted owner of the portfolio’s direction.
Additional Job Details
- Vacancy Status: Open position(s) to be filled
- Mode of Work: Hybrid
- Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.
- This role operates in a fast-paced SaaS banking product environment with executive visibility and customer-facing responsibilities. The candidate should be comfortable working remotely, in office, or in a hybrid model, and collaborating across multiple time zones when required.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
Skills Required
- Bachelor's or master's degree in Business, Computer Science, Commerce, Engineering, or a related field
- 12+ years of progressive product management experience at enterprise software or SaaS companies
- 3-5 years of experience in the financial services or banking industry
- Experience managing Product Managers or similar product roles
- Proven track record setting product strategy and roadmaps for a multi-product portfolio
- Strong leadership, coaching, and product talent development experience
- Strong product and business acumen, including using data and success metrics for portfolio decisions
- Excellent communication and stakeholder management skills with senior leaders and external customers or partners
- Experience driving cross-functional collaboration across Engineering, QA, Design, and go-to-market teams
- Domain knowledge of corporate and commercial banking, core banking, and/or product and pricing
- Deep expertise in fintech solutions and emerging banking technology trends
- MBA
- Experience with enterprise deal management, billing, or account analysis workflows
- Familiarity with AI-assisted product development or AI-enabled product capabilities
- Experience managing a product portfolio through M&A, platform consolidation, or major transformation
- Experience in a SaaS or platform business serving enterprise banking clients
What We Do
Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues. The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level. A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.
